Computers & Electronics

Rogers Gigabit Internet Technical Discussion

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  • Dec 13th, 2017 8:14 am
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Deal Guru
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Dec 12, 2009
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Toronto
SickBeast wrote:
Apr 8th, 2017 10:51 am
LOL you guys are bogging down the entire network.
Take me to litigation. I don't mind upgrading but I just don't want to go through the hassle of being an alpha tester. When you early adopters help Rogers fix the problems, I might consider switch. Of course the hideous white and large form factor is a deal killer too. I barely have the space for the current modem. It is going to be hard to find space.
Deal Addict
Jan 31, 2007
2215 posts
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I got a warning message that I need a new modem. Did anyone swap their modem? Do I need to call Rogers to do this, or can I simply go to a rogers store.
Thank you
Deal Addict
Mar 5, 2012
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Guelph
EEE2 wrote:
Apr 12th, 2017 11:01 am
I got a warning message that I need a new modem. Did anyone swap their modem? Do I need to call Rogers to do this, or can I simply go to a rogers store.
Thank you
Either ignore, or go to store if you want.
Deal Guru
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Dec 12, 2009
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EEE2 wrote:
Apr 12th, 2017 11:01 am
I got a warning message that I need a new modem. Did anyone swap their modem? Do I need to call Rogers to do this, or can I simply go to a rogers store.
Thank you
Don't fix if it ain't broke.
Deal Addict
Feb 4, 2015
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Canada, Eh!!
EEE2 wrote:
Apr 12th, 2017 11:01 am
I got a warning message that I need a new modem. Did anyone swap their modem? Do I need to call Rogers to do this, or can I simply go to a rogers store.
Thank you
Can go to Rogers store... their message should state that.

BUT, we got that message while back ago and then again recently... no rush if internet working fine.
Penalty Box
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Aug 20, 2012
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Pacific Ocean
will888 wrote:
Apr 8th, 2017 10:55 am
Take me to litigation. I don't mind upgrading but I just don't want to go through the hassle of being an alpha tester. When you early adopters help Rogers fix the problems, I might consider switch. Of course the hideous white and large form factor is a deal killer too. I barely have the space for the current modem. It is going to be hard to find space.
Alpha testing is the way to go... with robbers.

fw - .26T2

DL - 944.11
UL - 54.47
If the glove don't fit you must acquit! #WINNING
Jr. Member
Jan 17, 2011
114 posts
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Waterloo, Ontario
Finally decided it was time to upgrade. Got the new white modem (2 dots). Plugged it in and wham. Everything is good

950D
42U

Wireless strength of the new modem is also much better.

Just wanted to say that the naysayers may be wrong. In either case firmware upgrades are probably around the corner and rogers isnt going to give up on the nagging :(
Deal Guru
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aznnorth wrote:
Apr 13th, 2017 8:04 am
Alpha testing is the way to go... with robbers.

fw - .26T2

DL - 944.11
UL - 54.47
Stop teasing me with the > 50 mbits/s upload speed.
Deal Addict
Jan 31, 2007
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will888 wrote:
Apr 13th, 2017 9:48 am
Stop teasing me with the > 50 mbits/s upload speed.
Is it a limitation of docsis or if they wanted to the upload speeds could be much higher?
Penalty Box
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will888 wrote:
Apr 13th, 2017 9:48 am
Stop teasing me with the > 50 mbits/s upload speed.

Why? Is it orgasmic?? *welp*
If the glove don't fit you must acquit! #WINNING
Penalty Box
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Aug 20, 2012
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Pacific Ocean
EEE2 wrote:
Apr 13th, 2017 10:43 am
Is it a limitation of docsis or if they wanted to the upload speeds could be much higher?

Of course it can be much higher... Robbers limitation is 50 UL as defined by the plan. But then they charge you more at a higher UL. Note as well your total speed UL and DL is determined by your Ethernet adapter. The max available for uploads download at same time is the card. So for example at 1 gb and 50 mbs ur max DL is 950 and max UL is 50. But of course if running DL only you can get up to 1 gb and same with upload if robbers had no limitations. If you wanted both 1 gb UL and 1gb DL at same time you wud need a 2 gb card ... and that dependent if robbers had such a plan to offer.
If the glove don't fit you must acquit! #WINNING
Deal Guru
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aznnorth wrote:
Apr 13th, 2017 11:23 am
Why? Is it orgasmic?? *welp*
Of course not. I just value upload speed more than download because I don't have enough upload capability.
Temp. Banned
Dec 2, 2007
855 posts
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Toronto
Doe Rogers allow you to use your own router? Does connection faster with your own router?
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Jan 10, 2017
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GTA
picard12 wrote:
Apr 14th, 2017 12:24 am
Doe Rogers allow you to use your own router? Does connection faster with your own router?
You can disable "residential gateway" in the modem settings and connect your router. Your router needs to be able to support the speed that Rogers provide. Hence why they give you the combo modem and router so they already dealt with the shortcomings of not so smart customers.
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Deal Guru
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picard12 wrote:
Apr 14th, 2017 12:24 am
Doe Rogers allow you to use your own router? Does connection faster with your own router?
Rogers prefers customers use their gear to simplify their troubleshooting if they need to get involved. The supplied hardware works and is fast enough. However, the software can be buggy and wireless coverage iffy. Generally people use their own router to ensure a better user experience.

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