i got the nexbox to flash power icon but nothing happens when i press down twice on the remote, screen tv just black screenhightech wrote: ↑ As Mayoo said, do not use the router and just use the Rogers modem for the time being.
Can you remove the 3 way splitter, and plug the modem directly into the main line and post the signal levels here. I live not too far from you (Meadowvale and Ellesmere) and the signal you could be getting could be also where you are on in line from the Linex (i.e. main drop). On my street, I am the LAST tap on the road the signal is the weakest. I had signal issues but opened a ticket with the Office of the President and got a tech who called other guys in and fix the Linex as it was not setup right. That could be the problem but the first is to remove the splits and plug the modem directly in. We are dealing with 2 issues here:
1) Weak signal levels
2) Poor Internet speeds
Let's get #1 straightened out, and once that is done, #2 would be easier to look at for the Network team.
Another thing you can check is the signal going to the netbox 3.0 if your signal is good. Try this:
Plug the 3 way splitter back in and hook up the netbox. When it comes back up:
tune to channel 2
hold the exit button down for a few seconds until the power light flashes
press the down arrow on the 4 way controller 2x
press the number 2
you should see some signal levels. What is your frequency and power level?
Press exit on the remote and tune to channel 293 and do the same procedure as above to get to the diag screen and see what the level is for this channel and frequency.
Lots of times techs don't want to open a maintenance call as they get in trouble. If the levels are still low then call the office of the president and they can take care of things.
*SIG: Ryzen R5 2600 cpu w/ ASrock B450M OCd to 4.0ghz@1.265v stock cooler 16gb ram win10 pro w/radeon rx460 rogers Gigabit<< xb1 gamertag: mikka2017 >>