cluless wrote: ↑We had issues with the 8300 HD-PVR (had it changed out 4 times) and then got it changed over to the newer model Cisco 8642 HD-PVR. Still encountering some issues when viewing recorded shows such as:
-pixelation/fragmented screens
-pockets of loss audio
-video scrambling
Since having this newer box, we've changed it out 3 times now and every single time, we encounter the exact same issues. Rogers' had us reset the box, technicians came out to check the line multiple times but still to no avail.
Upon own further investigation, it appears (so far for us) that the above mentioned issues only happen with certain channels that are pre-recorded.
Don't know if any one else is experiencing similar?
Do you have a good quality co-axial cable without splitters coming directly off a Rogers installed outlet? That was always a factor, but the new software seems to be even more sensitive to it.