Ongoing Deal Discussion

[Rogers] Roger's Cable Retentions & New Customers Deal Thread! (2019) *READ THREAD SUMMARY*

Sr. Member
Dec 1, 2006
815 posts
41 upvotes
London, ON
Just got one gigabyte for $88 taxes in, past 2yrs had 250 for 74,99 plus tax
Deal Addict
User avatar
Jul 18, 2004
1834 posts
157 upvotes
Toronto
What's the best number to call for Winback? I canceled last Monday and still no email or call or mailer. I called the 1855 number on this thread and the lady just gave me the exact same deal they originally gave me when I said I would cancel! She said "we don't match other companies" so I am like so you're not going to do anything to keep my business? She said no offers except a shitty $124 for Ignite 60U and Popular TV. :s

And now live chat on FB is offering the same deal as well. When I mention when my neighbour in my condo got and some offers here, they said "those are better than employee deals. Can I get their account number to check?". I'm like wth. I have my neighbour's name but why would I get their account number. These people have made no attempt to offer me anything other than a shitty offer.

I am going to try 1-866-600-9112 that I see posted on this thread. This is the better winback number or am I going to get another useless, same cancelation offer there?
Deal Addict
User avatar
Aug 24, 2005
1239 posts
312 upvotes
rockthecasbah wrote:
Jul 21st, 2018 7:46 pm
What's the best number to call for Winback? I canceled last Monday and still no email or call or mailer. I called the 1855 number on this thread and the lady just gave me the exact same deal they originally gave me when I said I would cancel! She said "we don't match other companies" so I am like so you're not going to do anything to keep my business? She said no offers except a shitty $124 for Ignite 60U and Popular TV. :s

And now live chat on FB is offering the same deal as well. When I mention when my neighbour in my condo got and some offers here, they said "those are better than employee deals. Can I get their account number to check?". I'm like wth. I have my neighbour's name but why would I get their account number. These people have made no attempt to offer me anything other than a shitty offer.

I am going to try 1-866-600-9112 that I see posted on this thread. This is the better winback number or am I going to get another useless, same cancelation offer there?
1-866-600-9112 is the number on my email from winback.
Newbie
Dec 17, 2017
89 posts
51 upvotes
From win-back if you don't need premier/gigabit and want to save a few bucks: Select tv and 500 mbps for $55+tax.
Member
Sep 21, 2015
499 posts
170 upvotes
London, ON
stacksonstacks wrote:
Jul 21st, 2018 11:46 pm
From win-back if you don't need premier/gigabit and want to save a few bucks: Select tv and 500 mbps for $55+tax.
That pricing was also available 4 months ago (wow, it's been 4 months already!) when I took the higher priced 500u+popular at $74.98+tax.

They were also willing to offer 500u+ starter at $45 (if I remember right). The problem with starter is it only allows for 1 box in use. If you have multiple boxes, it's an additional $7 to activate them: That alone takes you on-par with the select pricing.

Unless you're really pinching pennies, i'd suggest the incremental value with popular at these price levels rather then select or starter is much better. Premier ended up being another +$20 (~94.98+tax), but (my opinion!) doesn't provide the channels to be worth it.
Moderator
Sep 27, 2003
9603 posts
2304 upvotes
Newmarket
My 2 year $99 VIP + GIGABIT will be expiring in Sep. I wonder if I will get the extension notice. According to my most recent invoice, my promotions are still set to expire on Sep 2, 2018.
RFD Forums Moderator
Deal Addict
Dec 13, 2010
1677 posts
664 upvotes
ON
Is it recommended to call win-back without contact from them first?
Has anyone had success doing this?
Newbie
Dec 17, 2017
89 posts
51 upvotes
cleacy1972 wrote:
Jul 22nd, 2018 9:23 am

Unless you're really pinching pennies, i'd suggest the incremental value with popular at these price levels rather then select or starter is much better. Premier ended up being another +$20 (~94.98+tax), but (my opinion!) doesn't provide the channels to be worth it.
I agree popular is probably better value if you watch tv, but at least in this case no one there really watches much tv. They didn't offer 500 or gigabit + starter. The only standalone internet offer they were willing to do was 150 for the same price as 500 and starter.
Newbie
Dec 17, 2017
89 posts
51 upvotes
thetipster wrote:
Jul 22nd, 2018 10:07 am
Is it recommended to call win-back without contact from them first?
Has anyone had success doing this?
If you have an active cancellation on file and they don't call or email you it's worth a try as you have nothing really to lose at that point. Don't call without a cancellation on file.
Deal Addict
Jan 22, 2006
4527 posts
2153 upvotes
Northside
WorldIRC wrote:
Jul 22nd, 2018 9:55 am
My 2 year $99 VIP + GIGABIT will be expiring in Sep. I wonder if I will get the extension notice. According to my most recent invoice, my promotions are still set to expire on Sep 2, 2018.
give it till your next invoice.
Moderator
Sep 27, 2003
9603 posts
2304 upvotes
Newmarket
zaidyboy wrote:
Jul 22nd, 2018 11:51 am
give it till your next invoice.
Sounds good. My July invoice hasn't been generated yet.
RFD Forums Moderator
Deal Addict
Feb 5, 2009
2360 posts
330 upvotes
WorldIRC wrote:
Jul 22nd, 2018 9:55 am
My 2 year $99 VIP + GIGABIT will be expiring in Sep. I wonder if I will get the extension notice. According to my most recent invoice, my promotions are still set to expire on Sep 2, 2018.
Post if/when you get it...I'm in the same boat (Sep 1). I'm thinking I might transfer to Ebox for 75/10 at $33 though, unless Rogers will offer something in that price range through winback.
Deal Addict
May 5, 2008
1641 posts
492 upvotes
cleacy1972 wrote:
Jul 22nd, 2018 9:23 am

Unless you're really pinching pennies, i'd suggest the incremental value with popular at these price levels rather then select or starter is much better. Premier ended up being another +$20 (~94.98+tax), but (my opinion!) doesn't provide the channels to be worth it.
Based on my crowd's favourite channels, I actually find no value in any cable TV package below Premier.
However, $95/ month ( for 500u and Premier) is not actually bad, is it?

Should one go for it within the current price scheme?
Member
Sep 21, 2015
499 posts
170 upvotes
London, ON
Tichi wrote:
Jul 22nd, 2018 3:13 pm
Based on my crowd's favourite channels, I actually find no value in any cable TV package below Premier.
However, $95/ month ( for 500u and Premier) is not actually bad, is it?

Should one go for it within the current price scheme?
I'd referenced popular as being my opinion, but any of those pricing levels/packages are extremely acceptable. It really comes down to what you need/want.
Deal Addict
May 5, 2008
1641 posts
492 upvotes
cleacy1972 wrote:
Jul 22nd, 2018 4:45 pm
I'd referenced popular as being my opinion, but any of those pricing levels/packages are extremely acceptable. It really comes down to what you need/want.
Ok, thanks! I guess I'll then have to unload another $20/month, as the most watched channels here happen to be on Premier, but absent on Popular :) :(

Why on Earth the Gov. cannot force those TV-godzillas to offer channel 'a la carte? WTH?

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