Ongoing Deal Discussion

[Rogers] Roger's Cable Retentions & New Customers Deal Thread! (2019) *READ THREAD SUMMARY*

Sr. Member
May 3, 2008
890 posts
443 upvotes
Markham
Mulder and Scully wrote:
Mar 16th, 2019 5:42 pm
Actually, yea when I was using newsgroups then I could max out my 500mbit but it was inconsistent and required at least 8 concurrent connections to Astraweb. Though I was usually in the 250-300mbit range on a wired connection.



Netflix/Youtube 4K needs about 25mbit. 1080p or HD needs 5mbit. General web surfing is even less.
Thats good info. Is it safe to say if 500u is more like 300mbit on average, I would expect a 75u from Fido to be also average out to be 60%, which gives me 45mbit actual pipe ? But then thats still good for multiple 1080p streaming concurrently I guess. Dont have 4k tv yet so wont be the power user for now.
Deal Addict
User avatar
Aug 3, 2006
4083 posts
658 upvotes
savemoresaveoften wrote:
Mar 16th, 2019 8:32 pm
Is it safe to say if 500u is more like 300mbit on average, I would expect a 75u from Fido to be also average out to be 60%, which gives me 45mbit actual pipe ?
It's more complicated than this. If you're on a wired connection, with your computer's ethernet supporting gigabit (1000Base-T/GbE/1 GigE -- common in mid range computers) and you're using at least a Cat5e cable (also common today), then maxing out to 1 gigabit generally isn't an issue. Though you'll only download as fast as either the source server can provide or the weakest link.

If you're on a wireless connection then there are many more complications. Wireless 802.11b/g is slower than 802.11n, which is slower than 802.11ac. Most entry to mid range computers and mobile devices use 802.11gb because it's cheaper. Then there's also 2.4Ghz vs 5Ghz connections, the former having the benefit of better penetration through multiple walls but the latter having much faster transmission speeds. Wireless also carries a lot of overhead so while 802.11ac has an ideal laboratory speed of 1.2 gigabits/second, in the real world overhead will reduce that speed by 40% and the same applies to 802.11n and 802.11b/g as well. It's almost always these differences when people get 300 megabit internet at home but then complain to Rogers/Bell/Telus about their $300 laptop only getting 30 megabit wireless speeds.

Your Fido 75u will get you 75 megabits/sec both on a wired connection and wireless 802.11n/ac if on 5Ghz.
Member
Apr 22, 2015
213 posts
64 upvotes
Ottawa, ON
After cancelling my services for the end of this month, this is what I have been getting lately on wireless. In 2 yrs with 500mbps internet service I have never seen my download speed at this level.
Are you trying to win me back Rogers?
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Newbie
Nov 1, 2013
27 posts
4 upvotes
Richmond Hill, ON
Only took 36 minutes and I got Gigabit Internet + Popular TV including modem rental and 2 PVRs for $99.99. I live in the Maple area of Vaughan, Ontario. I don't live in a Bell FTTH area. Typically I have to speak to multiple agents and it takes days to renegotiate, but tonight - 1 person (Evan) and no escalation. It is only for 12 months - I tried to push for 24 months. I probably could have pushed for Premier but I don't really need it so I'm thrilled as I was paying $117.99 previously. Thanks to everyone for all of their help here!!
Sr. Member
Mar 15, 2010
606 posts
138 upvotes
Richmond Hill
dgreensp71 wrote:
Mar 18th, 2019 6:28 am
Only took 36 minutes and I got Gigabit Internet + Popular TV including modem rental and 2 PVRs for $99.99. I live in the Maple area of Vaughan, Ontario. I don't live in a Bell FTTH area. Typically I have to speak to multiple agents and it takes days to renegotiate, but tonight - 1 person (Evan) and no escalation. It is only for 12 months - I tried to push for 24 months. I probably could have pushed for Premier but I don't really need it so I'm thrilled as I was paying $117.99 previously. Thanks to everyone for all of their help here!!
Did you call retention (Via cancel service using Rogers main line) or different number?
Sr. Member
User avatar
Mar 4, 2009
526 posts
174 upvotes
Ottawa
I did a live chat yesterday and was offered the following:

Popular TV + HD PVR + HD Box
Gigabit Internet + Modem
Basic Home Phone with 2 features + Free Canadian Long Distance + Unlisted Number
$121 + tax ($137.27 total)
$116 + tax ($131.61 total) if I wanted to go with Ignite500 instead of Gigabit.
No contract, discounts guaranteed for 1 year, but price not guaranteed.

I turned it down and called today to cancel, the best she could offer me was $158 for the above with Ignite500, which I turned down as well.

Did live chat again and was offered the same deal as before, so this time I took it. The guy also include 2 months of HBO and Hollywood Suite and said I could upgrade my modem to the Gigabit modem. I think I could have maybe saved $10-$20/month more, but my current promos expire tomorrow and I didn't feel like screwing around any more. Plus it was like pulling teeth last year getting the additional HD box rental included so I figured I should just keep my mouth shut and take the deal :)
Newbie
Nov 23, 2012
16 posts
Ottawa
I’m a Bell customer. I did a live chat to see what new customer deals for Rogers. I was offered this and wasn’t wowed.

Ignite TV: Popular (covers channels you watch) + crave/movies/HBO
equipment: 3 ignite TV boxes
Internet: Rogers ignite 150U (150mbps download speed) 
Usage:  unlimited
Modem rental included
home phone: Unlimited Canada + US calling
Monthly fee: $189.99
Installation Fee: $149.99 , waived off

Bonus offer: $150 prepaid mastercard gift card

He then took $20 off per month for 12 months for a total of 169.99 plus tax.
Deal Addict
User avatar
Aug 12, 2010
1046 posts
592 upvotes
Southern Ontario
After many calls/chats/cancellation got package that I'm happy with

300u, Select TV, 12 mos. Crave/Movies/HBO $86 incl tx/mos
Member
User avatar
Jan 5, 2017
261 posts
85 upvotes
OotP offered $160/mo for what I currently have. That is $40/mo more than what I am currently paying.
PopTV/Inter500/HP.
I was quoted Ignite for cheaper....sheesh :facepalm:
Newbie
User avatar
Nov 23, 2012
10 posts
3 upvotes
Just had a Rogers rep come by the house today (Riverdale Toronto) and offered me the following:
- Ignite internet Gigabit
- Ignite Select TV + extra ignite box
- Home phone (Unlimited Canada-wide calling +3 features)
$104.99 + tax
Guaranteed savings for 12 months

He also threw in:
- HBO/Crave/Movies for 12 months
- waived installation fee
- $150 Pre-paid MasterCard
Newbie
Jun 15, 2014
33 posts
6 upvotes
Did a live chat tonight as a new customer and offered/accepted (also Riverdale Toronto oddly similar to the last person!):
- Gigabit
- Popular TV
- Home phone
- 2 yrs of HBO/Crave
- 150 mastercard
- free install
- smart home monitoring x 2 yrs

114.99+tax
Sr. Member
Mar 15, 2010
606 posts
138 upvotes
Richmond Hill
canadian469 wrote:
Mar 18th, 2019 11:07 pm
Did a live chat tonight as a new customer and offered/accepted (also Riverdale Toronto oddly similar to the last person!):
- Gigabit
- Popular TV
- Home phone
- 2 yrs of HBO/Crave
- 150 mastercard
- free install
- smart home monitoring x 2 yrs

114.99+tax
Wow! they also included smart home monitoring x 2 yrs
good for you
Jr. Member
User avatar
Feb 27, 2014
108 posts
15 upvotes
canadian469 wrote:
Mar 18th, 2019 11:07 pm
Did a live chat tonight as a new customer and offered/accepted (also Riverdale Toronto oddly similar to the last person!):
- Gigabit
- Popular TV
- Home phone
- 2 yrs of HBO/Crave
- 150 mastercard
- free install
- smart home monitoring x 2 yrs

114.99+tax
This is what I'm looking to to try to get through facebook messenger(minus the home monitoring). Not a new customer though.
Newbie
Jun 15, 2014
33 posts
6 upvotes
I should mention to clarify the price itself is also only for one year. So I'm not really sure how the 2 yrs of HBO and smart home monitoring really work since I will probably angle for a different plan/bell when the price is going to go up.

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