Rogers is silently crippling the Digital-to-Analog TV adapter
When Rogers cable went full digital a couple years back, it provided its cable customers with (optional) digital-to-analog TV adapters for free of charge. I was able to use these adapters to view all channels up-to channel 60'ish. A few days ago, as my bundle discount expires, I called in and negotiated a new discount arrangement which include switching from VIP cable package to Premium Cable package. After the switch, I just found out that a lot of cable channels are missing on the 2 digital-to-analog TV adapters. When I call Rogers' tech support, I was informed that the digital-to-analogy TV adapters are remotely downgraded as soon as a customer is changing cable plan. Once downgraded, only the basic over the air channels are carried on the digital-to-analog TV adapters. This is part of Rogers' plan to eventually withdraw support to these digital-to-analog TV adapter (therefore, forcing customers to rent the NEXTBox!). And, the CSRs are not allowed to restore the capability. I find that this is high handed. What do you think?