Ongoing Deal Discussion

[Rogers] Rogers Wireless Retention Plans

Deal Fanatic
Sep 13, 2007
8731 posts
3125 upvotes
Toronto
If you have a 6GB data plan and look to downgrade to 500MB, is this considered cancellation? Is their any fee?
Koodo customer $40/8GB
Deal Expert
User avatar
May 8, 2009
45359 posts
3771 upvotes
Toronto
McLaren__F1 wrote:
Feb 13th, 2012 9:03 pm
If you have a 6GB data plan and look to downgrade to 500MB, is this considered cancellation? Is their any fee?

Yeah there will be a fee If you don't meet the $50/monthly quota or whatever assuming you HUP'ed to a smartphone. The fee will depend on the phone you HUP'ed and how many remaining months Is left In the contract. When you HUP'ed the phone It means that your voice and data plan are locked In for 3 years. In order to change It to something that's not eligible 6GB -> 500MB I don't think It's really allowed without paying a fee.

If they actually do let you do It would be because you'll be paying the same thing.. Yeah It's dumb I know, LOL. I asked for a plan and they were like "I can present you this plan, You'll be getting less and basically paying the same amount as you are now.." :facepalm:
Deal Addict
Jul 3, 2006
1909 posts
537 upvotes
To cancel line for under $100 perform the following
Call rogers and extended your contract for 3 years, which will create a new contract using new terms
Newbie
Jan 27, 2012
24 posts
2 upvotes
London
J_u_n_i_o_r_3 wrote:
Feb 13th, 2012 11:22 pm
To cancel line for under $100 perform the following
Call rogers and extended your contract for 3 years, which will create a new contract using new terms



I don't get it... care to explain? :P
Deal Addict
User avatar
Aug 14, 2009
2093 posts
786 upvotes
London
nselvar wrote:
Feb 13th, 2012 11:25 pm
I don't get it... care to explain? :P

I hope you don't consider doing that!
Deal Addict
Jul 3, 2006
1909 posts
537 upvotes
nselvar wrote:
Feb 13th, 2012 11:25 pm
I don't get it... care to explain? :P

Rogers changed ECF policy and its cheaper to cancel line attached to this new policy. The new policy states if line is upgraded with new contract policy customer pays 10% of voice and date or $50 dollars to cancel, which ever is cheaper.
Deal Addict
Jul 3, 2006
1909 posts
537 upvotes
datako wrote:
Feb 13th, 2012 11:38 pm
I hope you don't consider doing that!

It worked fine for me I am pay $50 dollars to cancel my contract
Member
User avatar
Jan 25, 2007
220 posts
41 upvotes
Ottawa
J_u_n_i_o_r_3 wrote:
Feb 13th, 2012 11:22 pm
To cancel line for under $100 perform the following
Call rogers and extended your contract for 3 years, which will create a new contract using new terms

Is that actually going to work?

Given how rogers has been the last few months I have a feeling that they have thought of this already, and have provisions to screw anybody who tries it.
Deal Addict
Jul 3, 2006
1909 posts
537 upvotes
Arcturus wrote:
Feb 13th, 2012 11:44 pm
Is that actually going to work?

Given how rogers has been the last few months I have a feeling that they have thought of this already, and have provisions to screw anybody who tries it.

The guy on the phone confirmed that cancellation fee for me was $50
Deal Addict
Jul 3, 2006
1909 posts
537 upvotes
J_u_n_i_o_r_3 wrote:
Feb 13th, 2012 11:45 pm
The guy on the phone confirmed that cancellation fee for me was $50

I just confirmed again and lady was surprised lol
Member
Nov 1, 2005
272 posts
224 upvotes
Toronto
goleafsgo5 wrote:
Feb 13th, 2012 5:43 pm
After the rebate I paid 62 bucks plus the 40 dollar trade up from rim so 22 dollars good day all around

That's awesome! How far into your contract were you?
Newbie
Jun 9, 2011
42 posts
7 upvotes
chibsta08 wrote:
Feb 12th, 2012 4:35 pm
So, Rogers doesn't let EXISTING customers upgrade over the phone, the only way is to go to a Rogers store in person?
But if you are a NEW customer, you can either request for a phone to be shipped OR obtain it from a Rogers store?



I've been an existing wireless customer with Rogers for years and recently signed on to a new 3 year contract and was told that my new phone could either be shipped to me or picked up at a Rogers store.
Deal Expert
User avatar
May 8, 2009
45359 posts
3771 upvotes
Toronto
J_u_n_i_o_r_3 wrote:
Feb 13th, 2012 11:41 pm
Rogers changed ECF policy and its cheaper to cancel line attached to this new policy. The new policy states if line is upgraded with new contract policy customer pays 10% of voice and date or $50 dollars to cancel, which ever is cheaper.

10% of voice I don't get It, Also there's a $12.50 fee.. Where does that come In play?
Jr. Member
Dec 18, 2011
163 posts
8 upvotes
VANCOUVER
Rogers new ecf applies differently to customers in quebec and manitoba. I would reread the policy for your province before calling in to extend your contact for 3 years

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