Call them, ask for the management office as the first step; If no solution update to the Office of the President; Next, the ombudsman; Lastly the CCTS.simbashen544645 wrote: ↑Jan 10th, 2018 9:10 pmGuys what should I do? I finally left Rogers last month and signed up with another carrier, but I received a call from Rogers last week asking me to go back, and they will give me the 10gb plan for $48. I accepted the deal and received a sim card from Rogers just a day after. However, the plan is not as described, it is showing 500mb only in my account page for a week, and now they are charging me $60 + connection fee + tax... I have called Rogers several times regarding this issue, but the reps keep telling me they cannot do anything, as they stated that they have to escalate the issue to another team.
Or . . . . . . . just leave again.