RONA Collection Digital Dead Bolt (Weiser)
I bought one of these and have installed it. It works perfectly, except it works in reverse. When I push the "lock" button, the dead bolt retracts and when I enter a UC to unlock the door, the dead bolt closes. The lock is factory set for a "right hand hinge" whereas I need it to be a "left hand hinge". The instructions say to change the "hand" you need to "insert 3 batteries, hold the lock button and insert the 4th battery" which sounds 3 beeps and a tone. I've tried this, and it doesn't change anything. It still works in reverse to what I need. What am I missing? I would appreciate any help I can get. I've tried talking to people in the store and at RONA head office without any result.