Wow, that sounds like a nightmare . I hope everything turns out in your favor.kangarooz wrote: ↑Sep 21st, 2017 8:22 amDont want to hi-jack your thread but i ordered a razer blade laptop from MS Store and it was delivered by UPS saying that it was "left at my door" I was home all day waiting for my $3000+ laptop. Ofc the package was not left at my door at all. MS Store told me to contact UPS, UPS wont talk to me since i am technically not their customer. They conducted an "investigation" which involved the driver pointing out my house. How a $3000+ laptop was not insured or was decided to be left outside "during winter btw!" is beyond me. I tried to claim this via CC but apparently I was told my card didnt have insurance. I am going to small claims court when i come back from overseas later in the year. Any advice would be appreciated.