Scanning Code of Practice....WalMart's way!
So they transfer me, and called a CSR etc, to the electronics department. The old guy was like, that is only for something that doesn't have a sticker price on it. It said it's only on non-ticketed item that's lower than the shelf price or other shown price (something like that, not exact wording) that means that if there's a sticker on the product, it doesn't count. I argued, and finally the CSR brought me up to another CSR to verify, CSR2. CSR2 tells me the same story, and i think the old guy relay the scanning code law to CSR, and then CSR relay it to CSR2, so that's why they had the same story.
So, i explained there's a sticker on the game, because in case someone else mix some $50 games into the mix, it won't count as $18.93. So IF i pick a game out of the bin, and it doesn't have a sticker on it, and scanned at $50, does that mean i get it at $18.93?....cuz it doesn't have a sticker on it like u said. Then they explain how they verify it with the electronics guy and make sure it is suppose to be in the bin and not some guy dropped it in because it's easier for them. The dumbest thing he said after was, it's no good for you anyway, if i give u the $10 off, its going to be on the $39 price, so it'll end up $29....i almost called him an idiot....~~
and after couple more minutes of arguing, they said, most i can give u is the 10%, i was fuming, and said i'm going to call the number and complain right now. I called, stupid voice message system came up. So i hung up, i got their names and they ask me if i still want the game, I said NO, and tell him, i'm just going to put in a complain. And i left the place, and i am going to put in a complain to WalMart head office and to the scanning code of practice. This happened to me twice already. I could've got the game @ $9 if I continued going the next level, but these 2 CSR was so stupid that i just thought it wasn't worth arguing, i'll just put in a complaint to tell them they should educate these ppl.
UNLESS, someone tells me here that CSR and CSR2 was correct, otherwise, i'm going to put in a complaint!
O, the next story is about the $0.10 games, i took it to self scan, 4 of them, i start scanning. after scanning the 1st game it said, "10 cents" and a "Manager" as she called herself came over and was like this is wrong, and tried to override the price to $18.93. and she didn't know how to do it on the self scan machine....Manager as she called herself.....and she called a CSR over and the CSR taught her, and then i asked, what the hell are you doing?... they said the game couldn't have been 10 cents, so i'm going to override it to $18.93. I was like, i scanned, and i'm not even asking for the scanning code of practice thing, meaning i should get it free, but you are changing the price up because u "think" it's wrong that a game is 10 cents?... well, she gave me after talking to the department manager of electronics and such. But if the department manager got a note saying price changes, shouldn't the Manager get it as well? ???