i guess you get what you pay for with Tangerine.
good luck
good luck
Jul 19th, 2017 8:39 am
Jul 19th, 2017 10:53 am
I have never had a problem withdrawing cash from ATM's.amarillopingu wrote: ↑ I also tried to withdraw $60 on Tuesday at a Scotia ATM and got denied. I thought there was a problem with my pin so I did it again. Total 2 failed withdrawals with $60 each.
If not because of this post, I wouldn't have checked my tangerine transactions! I wouldn't have noticed that tangerine deducted $60 x2 from my account. I just called Tangerine and was asked to wait up to 6 weeks for the investigation result...
Hope we get our money back. This really shouldn't have happened.
Jul 19th, 2017 11:03 am
Jul 19th, 2017 11:12 am
So were you affected by this issue as well, or are you just talking s***?BiegeToyota wrote: ↑ Jesus Christ. Give them some time to investigate and don't act like a spoiled 1st world country brat.
I never had any issues getting my money back from a bank in Canada. They made mistake, they will fix it.
I also never had a rep hang up on me, but I always try and be polite on not tell them to #### off even if it's their fault.
Just sayin'
Jul 19th, 2017 3:47 pm
Known issue doesn't mean they don't have to investigate.
Jul 19th, 2017 4:27 pm
when your out 2k and get the run around let me know how you feel. especially since this is all on Scotia's end. that's a lot of money to just wait and see how it goesBiegeToyota wrote: ↑ Jesus Christ. Give them some time to investigate and don't act like a spoiled 1st world country brat.
I never had any issues getting my money back from a bank in Canada. They made mistake, they will fix it.
I also never had a rep hang up on me, but I always try and be polite on not tell them to #### off even if it's their fault.
Just sayin'
Jul 19th, 2017 4:43 pm
Jul 19th, 2017 7:21 pm
Jul 19th, 2017 7:26 pm
I was thinking the same thing when my account was compromised and money removed. Thankfully I had money to pay bills but I feel sorry for the people that wouldn't have been able to fill that gap quickly.
Jul 19th, 2017 7:50 pm
Did it deposit the $50 into your account twice despite errors? Why they deducted the money from account even with error but not putting money in with error too?Conundrum1911 wrote: ↑ I'm wondering if something is up with their system atm -- Tried to deposit $50 into 2 machines today and both said there was a system error and couldn't continue (thankfully before it took my cash).
Jul 19th, 2017 8:12 pm
Jul 19th, 2017 8:15 pm
It never got to taking the envelope (right when it should have asked me to insert it, it shot out the error message). Checking account now, no posted activity, so nothing extra or missing in my account.
Jul 19th, 2017 9:21 pm
And if not because of the ATM issue, you wouldn't have signed up in Red Flags .amarillopingu wrote: ↑ If not because of this post, I wouldn't have checked my tangerine transactions! I wouldn't have noticed that tangerine deducted $60 x2 from my account. I just called Tangerine and was asked to wait up to 6 weeks for the investigation result...ed.
Jul 20th, 2017 9:33 am
Yes, I will try to be more active. Thank youiamthebest wrote: ↑ And if not because of the ATM issue, you wouldn't have signed up in Red Flags .
Jul 20th, 2017 9:40 am
I've been with Tangerine for a few years now and have had no problem with atm withdrawals before, so was quite surprised with the error. Hope the issue will be fixed so no one has to go through the unecessary trouble going forward.905P4N6 wrote: ↑ I have never had a problem withdrawing cash from ATM's.
I'd exclusively been using PCF (via CIBC) and CIBC ATM's for the last 15 years without any ATM mishaps. Any large withdrawals, I would go to a teller in-person.
Having recently switched to Tangerine as my main daily bank, I've only made about a dozen ATM withdrawals so far, all $100 and under.
(all from Scotiabank ATM's). So far, so good.
Jul 20th, 2017 9:44 am
Actually, to be fair, he's been an RFDr since Dec 24, 2014, without posting on the forum.iamthebest wrote: ↑ And if not because of the ATM issue, you wouldn't have signed up in Red Flags .
Jul 20th, 2017 2:26 pm
Jul 20th, 2017 3:13 pm
Jul 20th, 2017 6:30 pm
My gosh couldn't be more the truth...I avoid Scotia like the plague. Never had a positive experience and their processes are so damn archaic everything takes forever. I needed to update an address on a car loan and they couldn't just take the info over the phone - I had to go to a branch, fill out a paper form and the branch faxed it in
Jul 29th, 2017 8:44 am
That's very strange. I had a problem with a withdrawal from a Scotiabank ATM, the machine did not dispense the cash but still debited my account.hidlss wrote: ↑ On Tuesday, I tried to withdraw $2000 in $1000 increments from my Tangerine account at a Scotiabank ATM. The first withdrawal went fine, but the next one was denied, and the one after that. My bank account reflected that I had just withdrawn $3000. I called Tangerine right away - the rep said that it was a "known issue", and that it would take 2-3 business days to return my money.
Fast forward to Saturday - they still have my $2000, so I called back. The first rep told me it'll take up to six weeks for an investigation, then he hung up on me. The second rep said I should wait until Tuesday.
I rarely withdraw any cash (maybe once a year, if that), and this is the second time this has happened - the first time with an ING Direct ATM in 2013. What good is a bank that just takes your money for "up to six weeks", and hangs up on you when you call them about it? Absolutely disgusting.
What should I do? I'm willing to wait until Tuesday but definitely not six freaking weeks.