Automotive

Scratched side mirror of another car, need advice *resolved*

  • Last Updated:
  • Aug 27th, 2019 11:16 pm
[OP]
Member
Jan 19, 2018
463 posts
296 upvotes

Scratched side mirror of another car, need advice *resolved*

Gf was driving today and we parked beside a recent year model Mercedes. The parking space was on a slope, and when gf opened the door, she didn't hold it, so the door continued to swing in the direction of the slope which ended up causing a couple of scratches/scuffs on the folded passenger side mirror of the Mercedes. We left a note on the windshield of the other car and met up with them after they came back. The owner/driver offered us the option of settling privately. She said she would get a repair quote from the dealership and get back to us in about a week. However, she "warned" that most likely the entire mirror would need to be replaced. Just wanted to get RFD's opinion on whether replacing the entire mirror would be reasonable. The damages were definitely cosmetic and not functional and the couple scratches were probably 1cm to 1.5cm in length.

Do you guys think the dealership would go along with it if she said she wants to replace the entire mirror rather than just repair the scratches? If yes, then what do you guys think a ballpark figure would be? Assuming we opt to go through insurance, would the insurance companies even go along with replacing the entire mirror in this case? Thanks for all advice.

EDIT: added a pic (sorry didn't take a better pic)

EDIT 2: Also, while I hope that the owner of the MB is an honest person and would reciprocate, but you never know. How can we protect ourselves from being liable for additional damages that were not part of the accident? What if the owner decides to claim that we damaged other parts of the car, not just the side mirror housing? Disappointed Face

EDIT 3: The MB owner got back with the quote from an authorized MB repair centre and they are just going to buff out scratch on the housing and replace the turn signal lamp. Part and materials is $130 and labor is $320, for a total of ~$450. I think we got pretty lucky, so I'm really happy about it. Thanks to all who replied.
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Last edited by bobohobo2kx on Aug 27th, 2019 6:08 pm, edited 4 times in total.
42 replies
Deal Guru
User avatar
Mar 9, 2007
11205 posts
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Think of the Childre…
Picture?

WOULD SOMEBODY THINK OF THE CHILDREN!!!
Deal Addict
Jan 19, 2008
1140 posts
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Etobicoke
It doesn't matter if you think it is reasonable. The other car's owner will get a quote from a dealer on the cost to repair. It may or may not need replacing. It is not up to you.

You have 2 choices:
1. pay what the other person says it will cost ( quote from dealer)
2. go thru insurance. the insurance company will make a decision on what need to be replaced/repaired.
Deal Addict
Sep 2, 2006
2421 posts
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Orleans, ON
Kudos for leaving a note.
[OP]
Member
Jan 19, 2018
463 posts
296 upvotes
xxxray wrote:
Aug 24th, 2019 10:26 pm
It doesn't matter if you think it is reasonable. The other car's owner will get a quote from a dealer on the cost to repair. It may or may not need replacing. It is not up to you.

You have 2 choices:
1. pay what the other person says it will cost ( quote from dealer)
2. go thru insurance. the insurance company will make a decision on what need to be replaced/repaired.
We're fulling willing to pay the necessary costs of restoring the mirror to factory condition through dealership. What I'm worried about is that the owner of the other car will simply tell the dealership to replace the mirror which may or may not be necessary. The dealership could give two very different answers to "how much does it cost to repair this mirror?" vs "how much does it cost to replace this mirror?".

If it's necessary then so be it, but if it isn't then we want to know and any possible recourse.
Deal Addict
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Sep 9, 2012
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Oakville, ON
bobohobo2kx wrote:
Aug 24th, 2019 10:40 pm
We're fulling willing to pay the necessary costs of restoring the mirror to factory condition through dealership. What I'm worried about is that the owner of the other car will simply tell the dealership to replace the mirror which may or may not be necessary. The dealership could give two very different answers to "how much does it cost to repair this mirror?" vs "how much does it cost to replace this mirror?".

If it's necessary then so be it, but if it isn't then we want to know and any possible recourse.
Your only recourse is to go through insurance or pay out of your pocket for the quote she provides.
Member
Feb 17, 2015
388 posts
408 upvotes
Canada
well the ball is not in your hands now. right now you really have to wait for the quote. then decide if you want to do it privately or go through insurance. either way best of luck. nice of you for leaving a note, right thing to do.
bobohobo2kx wrote:
Aug 24th, 2019 10:40 pm
We're fulling willing to pay the necessary costs of restoring the mirror to factory condition through dealership. What I'm worried about is that the owner of the other car will simply tell the dealership to replace the mirror which may or may not be necessary. The dealership could give two very different answers to "how much does it cost to repair this mirror?" vs "how much does it cost to replace this mirror?".

If it's necessary then so be it, but if it isn't then we want to know and any possible recourse.
Deal Addict
Jul 2, 2006
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Toronto
Upvoted you for leaving a note!
Deal Fanatic
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Sep 13, 2007
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6ix
It’s a Mercedes, get ready to bend over :lol:
Koodo customer $40/8GB
Deal Addict
Apr 6, 2008
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Being that you did the right thing, I think it's a mutual understanding that they aren't going to bend you over. But there are people (on either side) that are jerks.
Member
Sep 25, 2018
308 posts
606 upvotes
Hey I can't offer much advice. But I just want to say you and your girlfriend are wonderful people to leave a note after the incident. My car has at least 10 scratches, 3 sizable dents, and 2 crushed bumpers and not even once was any of those offender decent enough to leave anything (other than the damage LOL).

However since you are at fault, what is "necessary" is up to the other person. And unfortunately this time the other person may or may not be too generous.

If I was the owner of the other car, and the damage was truly a small scratch, I would just laugh it off, thank you for leaving the note, and just leave it as is. I may ask for a free lunch/dinner at most but that will be it (who knows we might even become friends because we are both nice people). The scratch will be a story to tell others that there are still good in humanity. Well in reality I don't even own a Benz, so...
Deal Addict
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Oct 13, 2007
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Edmonton
You have a right to get full disclosure. If you get a quote for replacement, follow-up with the body shop yourself or ask for something in writing regarding why it cannot be repaired.

Also, make sure that the quote is from a body shop, not the parts department of the dealership as that will tell you something right there.
Sr. Member
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Jan 23, 2015
840 posts
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Woodbridge, ON
I brighten up the picture a bit so the scratch can be seen. Kudos to you OP for leaving a note!
If the scratch is not to deep, maybe a detailing shop could buff it out.

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Deal Expert
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Mar 22, 2007
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Hamilton
I hope the owner forgets about it.
$35/5GB Koodo
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