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Shameless Self-Promotion Email from Telus / Koodo

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  • Feb 21st, 2020 9:02 pm
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Feb 8, 2006
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Shameless Self-Promotion Email from Telus / Koodo

What possible purpose could it serve to me as a Koodo customer to get an email like this from Telus corporate tooting their own horn on statistics that no one cares about?

This lack of self-awareness is... sadly not unusual for Telus' social media team, who seems to enjoy gaslighting their customers without actually divulging anything concrete, like technical information or tangible features that their service offers. It's almost as if every communication they have was drawn up by their legal team to showcase something to their board of directors or to some government entity.

I hope they can learn to do better.

Here's the "Learn more" link that goes into initiatives they have for Telus health, bullying, preserving the environment ... (?) completely irrelevant to the rest of the email.
https://www.telus.com/en/about?CMP=emc_ ... uperiority

Image
Last edited by cloneman on Feb 14th, 2020 6:17 pm, edited 1 time in total.
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If you were thinking about switching to Rogers now you might reconsider because Telus has the best network. Facts aren't important in advertising
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I think it's meant to target those that think Koodo is some random small player (i.e. Like mobilicity in the past)
[OP]
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Feb 8, 2006
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LTE Speeds are irrelevant for 99% of people. 30mbit or 300mbit, it's of absolutely no importance, if anything matters it's latency. As far as I know, all the big networks in canada are reliable, as long as you have strong cell signal with that company where you live. To make matters worse, the cell signal is likely exactly the same between Bell and Telus, so there goes another differentiating point.
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Its probably some noobs trying to justify or save their useless jobs by coming up with bullshit. Such exist at every company, all they do is come up with useless new wording and shit to save their jobs by showing they doing something important when its all bullshit
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Jul 15, 2003
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I figure it is just getting us Koodo customers primed for an increase in prices.
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Dec 28, 2019
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At first, I thought I had read "shameless self-promotion from Canada", best place on Earth... More government propaganda

e.g. Canada job action plan

Oh, it is about a wireless service provider.
Last edited by Sgtalpowell on Feb 15th, 2020 2:20 am, edited 1 time in total.
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Customer Retention Marketing vs. Customer Acquisition Marketing
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Dec 5, 2006
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cloneman wrote: What possible purpose could it serve to me as a Koodo customer to get an email like this from Telus corporate tooting their own horn on statistics that no one cares about?

This lack of self-awareness is... sadly not unusual for Telus' social media team, who seems to enjoy gaslighting their customers without actually divulging anything concrete, like technical information or tangible features that their service offers. It's almost as if every communication they have was drawn up by their legal team to showcase something to their board of directors or to some government entity.

I hope they can learn to do better.

Here's the "Learn more" link that goes into initiatives they have for Telus health, bullying, preserving the environment ... (?) completely irrelevant to the rest of the email.
https://www.telus.com/en/about?CMP=emc_ ... uperiority

Image
Then ask yourself why those big business such as banks donate millions to United Way and tell everyone about it? Same reason
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Thats funny, Rogers claims the same thing that they have Canada's best network and that they won the award that same year too, and so claims Bell.....
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Aug 14, 2019
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From my unscientific experiences on Rogers, Bell and Telus in Metro Vancouver. I have to say Rogers is better. In the past, I thought Rogers was terrible then I switched to Telus and I realized Rogers is superior. Besides, Rogers/Fidos offers wi-fi calling when you're using wi-fi outside Canada, unlike Bell and Telus. Not sure about Freedom Mobile.
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Feb 8, 2006
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I figured out what the objective is. There's a CRTC hearing this week to discuss weather they need to open up the market to MVNOs to increase competition in wireless.
https://crtc.gc.ca/eng/archive/2019/2019-57.htm

They are getting their story straight before the hearing.
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Aug 14, 2007
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I laugh at all the chumps who end up with $90/month phone bills every month on any of these companies, my bill has never been more than $41 since switching to Zoomer. My internet however (which just got extended @ $35/month for 12 months again) is with Fido and have never had a problem, very surprised they gave me another year @ that price.
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Sep 5, 2017
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rodenti wrote: I figure it is just getting us Koodo customers primed for an increase in prices.
Hope that doesn't apply to those on existing/grandfathered plans... I bought a phone outright cuz I didn't want to pay more for a crappier plan

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