Yeah the pity party...too frail to get a new card but fine to go gamble at a casino...and the race card make you quite credible. Plus you Tuffy McTough telling them to shove it...they woulda been shaking in them boots...schmedley wrote: ↑1. The only reason I added the bit about my Mom having cancer treatments was to paint the picture... here is an old frail woman who barely has energy to leave the house and they are stopping her at the door to hassle her about a card that is valid according to every piece of mail I've received. If I was there, I would have lost it on them and told them to take their membership and shove it up their ass. They are lucky my Dad is much easier going than I am.
2. Wife has the same hair and everything... just in the pic she was wearing contacts, today was wearing glasses. She is asian though, so perhaps all asians look the same to this white cashier.
3. Yes, we have different surnames... but a valid costco membership holder with their card was right there (me) so what difference is it who pays?
Locked: Costco: is it too onerous to be worth it?
- Last Updated:
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- Cas77
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- May 12, 2004
- 9756 posts
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- Ottawa
- death_hawk
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- Aug 22, 2006
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- schmedley [OP]
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- Apr 3, 2009
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- Mississauga
Gotta shop somewhere, but lets take Walmart as an example: Most have at least two entrances and there is no apparent design to make you traverse the store (the Ikea model), you are also not routed into more than one line up such as the door check line up, the register line up, the receipt check line up.
Walmart, as one example, is much more free flow and is much less sheep like than Costco -- and I am talking about actual sheep here, or cattle, or pigs, that are led though gated runs on farms into gated pens, and into gated trucks. Walmarts also have your choice of register line up -- one line up with multiple registers, or the traditional one line per till method. The one line up / multiple till layout is much more efficient and something Costco should consider.
- schmedley [OP]
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- Apr 3, 2009
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- medalgo
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- Apr 6, 2008
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sometimes i'm not sure if someone's just trolling or there's something intrinsically wrong with themschmedley wrote: ↑Gotta shop somewhere, but lets take Walmart as an example: Most have at least two entrances and there is no apparent design to make you traverse the store (the Ikea model), you are also not routed into more than one line up such as the door check line up, the register line up, the receipt check line up.
Walmart, as one example, is much more free flow and is much less sheep like than Costco -- and I am talking about actual sheep here, or cattle, or pigs, that are led though gated runs on farms into gated pens, and into gated trucks. Walmarts also have your choice of register line up -- one line up with multiple registers, or the traditional one line per till method. The one line up / multiple till layout is much more efficient and something Costco should consider.
and i hope no one in your family uses Apple products, or Microsoft, or Android, the only non-sheep thing is probably a flip phone and computers with Linux
- schmedley [OP]
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- Apr 3, 2009
- 72 posts
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It's fine that you don't get the point I am trying to make, but maybe the connection isn't being made due to the overuse of the term 'people', and that is not what I am referencing. In this case I have no derogatory intent, I am just describing the metaphor that sprung to my mind.
Let me simplify it for you though... have you ever been in an Ikea? Do you recognize that they have laid out the store to make you follow a certain path? Well farmers do that for their livestock, they lay out gates to make their animals follow a certain path.
Now, every Costco I've ever been in has a similar layout. Enter on the right through the card check lane, walk past the TVs, follow the path past the clothes to the bread, meat, frozen goods and around past the pharmacy. Head into the register line, pass the food window, have your receipt checked at the exit and you are out.
Walmarts are nothing like that... enter from the entrance on the left or the right, it doesn't matter, everything is in a grid, cashiers are on the wall you came in at. Nothing is apparently routing you anywhere except that you have to go through the registers to get out.
I don't see how any bit of this analogy has to do with microsoft, apple, android or whatever... maybe you are reading into it way too much. I used a metaphor of the routing of livestock with the routing of shoppers in various stores -- that is it, and that is all.
- gh05t
- Deal Fanatic
- Sep 16, 2004
- 9779 posts
- 2050 upvotes
- Toronto
I used my AMEX card with my pic on it to both enter and pay for my goods yesterday.
Only wrong move I made was going to the Scarborough location for the first time.
It'l be my last time too for this location.
No problems except for the crowd behaving as though they never saw material stuff in their life and so hungry for it.
Sad sight but I guess it is part of the Costco expereince wherever you go these days.
Lot's of price increases tooo at Costco for example nuts prices keep climbing.
Passed by No Frills after and noticed the same sized jars(1.13KG) of President's Choice mixed nuts was $3 cheaper and the cashews $2 cheaper. Even if Costco's quality may be better I'm not sure it's better by much really.
Only wrong move I made was going to the Scarborough location for the first time.
It'l be my last time too for this location.
No problems except for the crowd behaving as though they never saw material stuff in their life and so hungry for it.
Sad sight but I guess it is part of the Costco expereince wherever you go these days.
Lot's of price increases tooo at Costco for example nuts prices keep climbing.
Passed by No Frills after and noticed the same sized jars(1.13KG) of President's Choice mixed nuts was $3 cheaper and the cashews $2 cheaper. Even if Costco's quality may be better I'm not sure it's better by much really.
- Jon Lai
- Deal Expert
- May 30, 2005
- 49009 posts
- 10302 upvotes
- Richmond Hill
I choose which register to line up at Costco as well, and there's usually two receipt checkers, so I also get to choose who to line up to.schmedley wrote: ↑Gotta shop somewhere, but lets take Walmart as an example: Most have at least two entrances and there is no apparent design to make you traverse the store (the Ikea model), you are also not routed into more than one line up such as the door check line up, the register line up, the receipt check line up.
Walmart, as one example, is much more free flow and is much less sheep like than Costco -- and I am talking about actual sheep here, or cattle, or pigs, that are led though gated runs on farms into gated pens, and into gated trucks. Walmarts also have your choice of register line up -- one line up with multiple registers, or the traditional one line per till method. The one line up / multiple till layout is much more efficient and something Costco should consider.
- Jon Lai
- Deal Expert
- May 30, 2005
- 49009 posts
- 10302 upvotes
- Richmond Hill
I don't understand the comparison between Costco and Wal-Mart. Just like how all Costcos have a similar layout, all Wal-Marts also have a similar layout! In the typical Super Center layout (the ones they built from the ground up, not the stores they just threw in groceries to an old store and called it a Super Center), groceries are always on the right, and everything else on the left, electronics is always at the back, produce at the front, bread at the back, etc...schmedley wrote: ↑It's fine that you don't get the point I am trying to make, but maybe the connection isn't being made due to the overuse of the term 'people', and that is not what I am referencing. In this case I have no derogatory intent, I am just describing the metaphor that sprung to my mind.
Let me simplify it for you though... have you ever been in an Ikea? Do you recognize that they have laid out the store to make you follow a certain path? Well farmers do that for their livestock, they lay out gates to make their animals follow a certain path.
Now, every Costco I've ever been in has a similar layout. Enter on the right through the card check lane, walk past the TVs, follow the path past the clothes to the bread, meat, frozen goods and around past the pharmacy. Head into the register line, pass the food window, have your receipt checked at the exit and you are out.
Walmarts are nothing like that... enter from the entrance on the left or the right, it doesn't matter, everything is in a grid, cashiers are on the wall you came in at. Nothing is apparently routing you anywhere except that you have to go through the registers to get out.
I don't see how any bit of this analogy has to do with microsoft, apple, android or whatever... maybe you are reading into it way too much. I used a metaphor of the routing of livestock with the routing of shoppers in various stores -- that is it, and that is all.
It's a retailer strategy to always have a similar layout. This way customers know exactly where to go to look for what they want, making it a much better shopping experience.
Also, certain Wal-Marts also have Express check outs, where it's one single line for 6+ cashiers when you have 12 items or less. I guess you'd hate going to these Wal-Marts.
- PCUSER
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- Markham
- vkizzle
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I've had my share of over zealous employees trying to earn their employee of the month status, by acting like arses; but not going to make a big deal considering I have the option to not renew and stop going there.
- medalgo
- Deal Addict
- Apr 6, 2008
- 2492 posts
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- Toronto
i'm devastated
look if this was a legitimate claim the OP fails to recognize the simple concept that certain employees single action does not always embody the policy of the store, instead he threatens to cancel, doesn't, and resorts to calling everyone sheep
and from what's he's posting in this thread, i think he lacks credibility and attracts the type of misfortunes he faces, notwithstanding these isolated incidents
- Chopras
- Member
- Jun 3, 2013
- 381 posts
- 93 upvotes
1. Were they actually mean to your mother when they told her to go and get a new card? Did they refuse to let her in? If they simply asked Her to get a new card - knowing in a few weeks it would be expired. I'm not sure what the reason is to be so upset and shoving cards up people's asses. Lol.
2. Probably just a dumb cashier. I doubt she is racist. But I'd probably be annoyed if this happened as well.
3. Store policy clearly states that purchaser must hold a membership card. It's very clear on there website. So whether you think it's a dumb policy it doesn't really matter - only the card holder can purchase items. So given that you have different last names probably made things worse based on membership name and credit card name. Also don't you and your wife each have a membership card?
Sometimes retail stores are unreasonable. Sometimes people are. You haven't convinced me yet that Costco is to blame for all the negative experiences you had with them. Except for scenario 2. That's just a dumb cashier. But also following policy.
2. Probably just a dumb cashier. I doubt she is racist. But I'd probably be annoyed if this happened as well.
3. Store policy clearly states that purchaser must hold a membership card. It's very clear on there website. So whether you think it's a dumb policy it doesn't really matter - only the card holder can purchase items. So given that you have different last names probably made things worse based on membership name and credit card name. Also don't you and your wife each have a membership card?
Sometimes retail stores are unreasonable. Sometimes people are. You haven't convinced me yet that Costco is to blame for all the negative experiences you had with them. Except for scenario 2. That's just a dumb cashier. But also following policy.
schmedley wrote: ↑1. The only reason I added the bit about my Mom having cancer treatments was to paint the picture... here is an old frail woman who barely has energy to leave the house and they are stopping her at the door to hassle her about a card that is valid according to every piece of mail I've received. If I was there, I would have lost it on them and told them to take their membership and shove it up their ass. They are lucky my Dad is much easier going than I am.
2. Wife has the same hair and everything... just in the pic she was wearing contacts, today was wearing glasses. She is asian though, so perhaps all asians look the same to this white cashier.
3. Yes, we have different surnames... but a valid costco membership holder with their card was right there (me) so what difference is it who pays?
- Mars2012
- Moderator
- May 28, 2012
- 12485 posts
- 5278 upvotes
- Saskatoon
I shopped at Walmart last Saturday (for four items!) and it took over 20 minutes to get out of the parking lot...after waiting at the checkout line for what felt like an eternity. Quite frankly, I'll take the shopping experience of Costco over that of Walmart any day.
- Cheap Cat
- Deal Guru
- Aug 20, 2005
- 11320 posts
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Your frail old mother barely has the energy to get out of the house but can go to Niagara to gamble. I bet she had to show her ID to get into the casino which apparently wasn't too onerous for her but it is for you. Hmm. As for her card, perhaps they only suggested that she get a new card now rather than wait for January.schmedley wrote: ↑1. The only reason I added the bit about my Mom having cancer treatments was to paint the picture... here is an old frail woman who barely has energy to leave the house and they are stopping her at the door to hassle her about a card that is valid according to every piece of mail I've received. If I was there, I would have lost it on them and told them to take their membership and shove it up their ass. They are lucky my Dad is much easier going than I am.
2. Wife has the same hair and everything... just in the pic she was wearing contacts, today was wearing glasses. She is asian though, so perhaps all asians look the same to this white cashier.
3. Yes, we have different surnames... but a valid costco membership holder with their card was right there (me) so what difference is it who pays?
Of course, you'd pull the race card. Let me guess in addition to being too onerous, Costco is racist. It is a member only store, so there is nothing wrong with the cashier verifying that the customer is the person on the card.
Apparently you have issues following the Terms of the membership that you agreed to when you became a Costco member. It does make a difference who pays as only a member can make purchases at Costco. By your own admission, your wife didn't have her card with her. But then I bet you'd be complaining if they just assumed she was your wife. BTW That doesn't give her the right to purchase at Costco.
Since you prefer Walmart, go shop there. Costco isn't hurting for members. BTW smart shoppers know when to shop in a store. I never have an issue with crowds at Costco because I know when to shop.
April 28th is a National Day of Mourning for those killed or injured on the job. Mourn for the dead, fight for the living. We all deserve to return home safely at night.
- hiryuu
- Member
- Feb 18, 2013
- 272 posts
- 137 upvotes
- Calgary
Not sure what you are talking about where Costco "routes" you through the store. Like any other retail store Costco had aisles of products and a similar layout to each other Costco so it is familiar to shoppers.schmedley wrote: ↑It's fine that you don't get the point I am trying to make, but maybe the connection isn't being made due to the overuse of the term 'people', and that is not what I am referencing. In this case I have no derogatory intent, I am just describing the metaphor that sprung to my mind.
Let me simplify it for you though... have you ever been in an Ikea? Do you recognize that they have laid out the store to make you follow a certain path? Well farmers do that for their livestock, they lay out gates to make their animals follow a certain path.
Now, every Costco I've ever been in has a similar layout. Enter on the right through the card check lane, walk past the TVs, follow the path past the clothes to the bread, meat, frozen goods and around past the pharmacy. Head into the register line, pass the food window, have your receipt checked at the exit and you are out.
Walmarts are nothing like that... enter from the entrance on the left or the right, it doesn't matter, everything is in a grid, cashiers are on the wall you came in at. Nothing is apparently routing you anywhere except that you have to go through the registers to get out.
I don't see how any bit of this analogy has to do with microsoft, apple, android or whatever... maybe you are reading into it way too much. I used a metaphor of the routing of livestock with the routing of shoppers in various stores -- that is it, and that is all.
What is preventing you from walking your own path in the store to whatever you want to buy? You don't have to follow the "herd".
- Jucius Maximus
- Deal Expert
- Aug 18, 2005
- 21223 posts
- 5939 upvotes
- Burlington-Hamilton
Of course it's for loss prevention, which ends up benefiting the customer by keeping prices low.
It's still pretty annoying IMO and part of the timesink that is shopping at Costco.
- casual gastronomist -
- schmedley [OP]
- Newbie
- Apr 3, 2009
- 72 posts
- 13 upvotes
- Mississauga
I'm sorry everyone, I finally got around to watching the Costco Customer Training video last night:
It has now become abundantly clear to me that if I desire a superior product, I must learn the protocol first and accept it without question. No soup for me. I'll move on now.
It has now become abundantly clear to me that if I desire a superior product, I must learn the protocol first and accept it without question. No soup for me. I'll move on now.
- medalgo
- Deal Addict
- Apr 6, 2008
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- Toronto
nope, all that is necessary is to have common sense and have basic respect for those with a different opinion than yours
- Shaner
- Deal Expert
- Jul 5, 2004
- 27438 posts
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This is just borderline trolling now
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