Guess something happening, they won't disclose order info now?
Loretta C: Thank you for contacting us. How may I assist you?
Loretta C: Hello John, how may we assist you?
You: Hi, would I be able to inquire about an order please?
Loretta C: What do you need to ask about the order?
You: the status of one of the items, a rice cooker.
Loretta C: Do you have the order #?
You: yes
You: 1018****
Loretta C: Please hold and I will see what I can find.
You: thank you
Loretta C: Due to privacy and security policies we are not able to place or do anything with orders at the chat line. You will need to call 1-800-521-2364 and the agent may have more information for you.
Loretta C: Is there anything else we can help you with today?
You: okay, thank you.
You: no, that's good thanks
Loretta C: John, you are welcome and thank you for contacting The Bay. I hope you have a nice day. Good bye.
Loretta C: Thank you for contacting us. How may I assist you?
Loretta C: Hello John, how may we assist you?
You: Hi, would I be able to inquire about an order please?
Loretta C: What do you need to ask about the order?
You: the status of one of the items, a rice cooker.
Loretta C: Do you have the order #?
You: yes
You: 1018****
Loretta C: Please hold and I will see what I can find.
You: thank you
Loretta C: Due to privacy and security policies we are not able to place or do anything with orders at the chat line. You will need to call 1-800-521-2364 and the agent may have more information for you.
Loretta C: Is there anything else we can help you with today?
You: okay, thank you.
You: no, that's good thanks
Loretta C: John, you are welcome and thank you for contacting The Bay. I hope you have a nice day. Good bye.
Xtyle86 wrote: ↑Loretta C: Thank you for contacting us. How may I assist you?
Loretta C: Hello ***, how may we assist you?
You: hi Loretta
You: I'd like to confirm my order status
Loretta C: Do you have the order #?
You: 1019017***
Loretta C: Thank you. Please hold and I will check.
Loretta C: If you go to the Canada Post website and enter the tracking # 730875522983***, you will see that your order is scheduled for delivery on 9/18/14.
Loretta C: Is there anything else we can help you with today?
You: it seems that some of the items are not being shipped?
You: I don't see the tracking number for 2 of them
Loretta C: The dish rack and canvas shoe part of the order was canceled, they are not in stock.
You: dish rack isn't but the shoe looks like it has always been in stock
You: and is also currently
Loretta C: I am sorry we do not have any other information at the chat line. If you call 1-800-521-2364 the agent may have more information.
Loretta C: ****, thank you for contacting The Bay. I hope you have a nice day. Good bye.
Used online chat and got this treatment. Disconnected without even allowing me to say goodbye to her and thank her for an incredible customer service. Did you guys bother her a lot for the last few days or something?