Here's their idiotic response:
I'm not sure how they're they're protecting the privacy and security of my personal account information and my financial transactions when it's me who emailed them the info. Moreover what's the harm in registering me in the promo even if I'm not really who I claim to be? Why would anyone object if a hacker did them a favour by registering them to get 3.15% instead of 1.5% (or whatever the base rate is)?Thanks for taking the time to connect with me.
In response to your email, Simplii Financial is committed to protecting the privacy and security of your personal account information and your financial transactions. Since Internet e-mail is not a secure medium of communication, we are unable to respond to e-mail inquiries involving personal or banking information.
Having said that, you can enroll in the promotional offer through online banking, by selecting the "accept button" for e-mail offers or by calling 1-888-236-5999.
As well, I do not have the logistics as to why you would have to enroll manually, but this would be the procedure if you are already an existing account holder.
I appreciate your business.
Internet Communications Specialist