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[Simplii] Simplii High Interest Savings Account 3.15% till Feb-28-2019!

  • Last Updated:
  • Nov 20th, 2018 2:29 pm
Deal Guru
Jan 7, 2002
13773 posts
6172 upvotes
Waterloo, ON
So I tried to register by email in order to get the confirmation by return email. I sent the request along with my customer number and last few digits of my account number to the email address on their Contact page. I also asked why they were wasting everyone's time by making us call in to register for the promo, seeing as how it was being offered to everyone anyway.

Here's their idiotic response:
Thanks for taking the time to connect with me.

In response to your email, Simplii Financial is committed to protecting the privacy and security of your personal account information and your financial transactions. Since Internet e-mail is not a secure medium of communication, we are unable to respond to e-mail inquiries involving personal or banking information.

Having said that, you can enroll in the promotional offer through online banking, by selecting the "accept button" for e-mail offers or by calling 1-888-236-5999.

As well, I do not have the logistics as to why you would have to enroll manually, but this would be the procedure if you are already an existing account holder.

I appreciate your business.

Kind regards,

***
Internet Communications Specialist
I'm not sure how they're they're protecting the privacy and security of my personal account information and my financial transactions when it's me who emailed them the info. Moreover what's the harm in registering me in the promo even if I'm not really who I claim to be? Why would anyone object if a hacker did them a favour by registering them to get 3.15% instead of 1.5% (or whatever the base rate is)?
veni, vidi, Visa [!Brim]
Deal Addict
Mar 8, 2013
1872 posts
650 upvotes
Phoenix82 wrote:
Nov 5th, 2018 9:24 am
Agree with the other posters who said to call in and double check that you are indeed enrolled. I called last Thursday to enroll, was told it was done and I'd be getting the terms and conditions via email in one business day. As of this morning I didn't receive the email and when I logged into my account and checked Legal under the Account Summary page I saw the following:

The Simplii FinancialTM promotional interest offer (the "Offer") is available to new and existing Eligible Savings Accounts and Eligible Registered Savings Accounts (as defined below) between November 1, 2017 – February 28, 2018 (the "Offer Period"). The special annual interest rate of 3.0% is a combination of the regular annual interest rate set by Simplii Financial payable on an Eligible Savings Account and Eligible Registered Savings Accounts balance ("Regular Interest"), plus promotional interest ("Promotional Interest") that is calculated for the Offer Period on the Additional Balance as defined below.

I was expecting to see 3.15% instead of 3% so I called to check and was told my enrollment was not complete. Today's rep says I've now been enrolled and any contributions will be back dated to Nov 1, I'll check again later to see if the Legal section has been updated.
3% / 2017 clearly is left over from the previous promotion. Has anyone reported that this was changed to 3.15% / 2018 in the 'Legal' section? My spouse and I both phoned in to confirm. One of us already had a HISA and the other opened one from the 'Grow your savings with 3.15%...' link. Today if I click on that link, I get:

Borrowing
Secured Line of Credit
A simple way to borrow

??? I got the 3% last time, but Simplii has done nothing to make this more transparent. I already have regrets.
Deal Expert
User avatar
Dec 12, 2009
16617 posts
5162 upvotes
Toronto
bylo wrote:
Nov 5th, 2018 11:10 am
So I tried to register by email in order to get the confirmation by return email. I sent the request along with my customer number and last few digits of my account number to the email address on their Contact page. I also asked why they were wasting everyone's time by making us call in to register for the promo, seeing as how it was being offered to everyone anyway.

Here's their idiotic response:


I'm not sure how they're they're protecting the privacy and security of my personal account information and my financial transactions when it's me who emailed them the info. Moreover what's the harm in registering me in the promo even if I'm not really who I claim to be? Why would anyone object if a hacker did them a favour by registering them to get 3.15% instead of 1.5% (or whatever the base rate is)?
That's a canned response. You've asked a question for which there's no good answer.
Koodo $35/5GB and $40/6GB
Public Mobile 2016 fall promo $120/12GB/90 days
Fido $0/3GB
Rogers $25 500U home internet
Tangerine Bank
Deal Guru
Jan 7, 2002
13773 posts
6172 upvotes
Waterloo, ON
will888 wrote:
Nov 5th, 2018 11:39 am
That's a canned response. You've asked a question for which there's no good answer.
Yes, I realize it's a canned response sent by a chimp who's trained to send canned responses rather than to think. I'd hoped said chimp might pass on my query about forcing everyone to call in to register for a promo that's open to, um, everyone. It's a waste of time for everyone--including the cage of chimps being fed bananas by CIBC's deep bench of mismanagers.
veni, vidi, Visa [!Brim]
Deal Addict
User avatar
May 2, 2010
2675 posts
2027 upvotes
Markham
My customer experience with Simplii has been torturous.
You do not know what you have invested in, what interest rate ....
Everything is a leap in the dark and wait for 10 days to confirm.
They did not accept my VOID cheques generated by Tangerine and EQ Bank webpages to link them to my Simplii account. Have to pull and push money at Tangerine or EQ Bank instead.
Needed to call in several times to open my account and my calls were not answered multiple occasions.

I now do not touch them with a 10 feet pole.

I get 3.15% for 6 months by opening a HISA with Meridian Credit Union instead.
Jr. Member
Nov 2, 2012
186 posts
41 upvotes
Toronto
I waited 16+ mintues, only to have them disconnect the call. Called a second time, and on hold for more than 16+ minutes again. Asked the reps to verify that I enrolled. Still waiting for the confirmation email. Looks its an excuse for them to deny The accumulated interest.

I remember when they did to me when they were PC financial.
Sr. Member
Jul 11, 2008
908 posts
301 upvotes
savemoresaveoften wrote:
Nov 3rd, 2018 8:18 am
Has anyone that signed up actually received a confirmation email back that confirmed you are enrolled ? I signed up since Thurs and rec nothing.
Just not sure if I can trust them since no means of confirmation at all...
Doesnt look like anyone here has reported getting the confirmation email that they were enrolled in the offer after phoning in (and without getting a prior email advertising the offer). I'm in the same boat - called 1-800 number, rep said i was eligible and enrolled me in the offer (this was last thursday), said i would get an email in 2 business days, no email confirmation emailed yet...
Member
Jul 6, 2009
432 posts
25 upvotes
Toronto
I have both the RBC and Simplii promo, but both do not have like 'full' confirmation. Or a page online where you can just see your current interest rate lol.
Newbie
Dec 8, 2012
41 posts
34 upvotes
Canada
Hey everyone, just curious how long the bonus interest is in effect for. Is it for a full year or until March of 2019? I do read it won't be paid out until March of 2019.
Deal Addict
Oct 13, 2006
1740 posts
308 upvotes
Burnaby
Mobiledeals wrote:
Nov 6th, 2018 12:59 am
Hey everyone, just curious how long the bonus interest is in effect for. Is it for a full year or until March of 2019? I do read it won't be paid out until March of 2019.
Bonus interest on new deposits until Feb 28, 2019. Paid sometime in March 2019. I like getting paid right away at the end of every month/beginning of every month, but it could be used as a tax deferral tool should one decide that it is advantageous to them to do so.
Deal Addict
User avatar
Mar 24, 2003
1870 posts
177 upvotes
Vancouver
EQ Bank has a 3 month GIC at 3.33 % which seems better than this. Can't trust this simplii bank if they can't even get this promo working properly. Just waiting a bit for Tangerine to respond.
Jr. Member
Apr 13, 2017
167 posts
31 upvotes
Money I pulled from tangerine is still not debited from my tangerine account. It is showing up in simplii , but on hold.

How long does it take to actually debit ? I initiated the transfer on Nov 1.
Jr. Member
Dec 5, 2016
126 posts
102 upvotes
GTI wrote:
Nov 6th, 2018 3:32 am
EQ Bank has a 3 month GIC at 3.33 % which seems better than this. Can't trust this simplii bank if they can't even get this promo working properly. Just waiting a bit for Tangerine to respond.
My prayers have been answered!

Love EQ Bank, wasn't looking forward to moving my money out of them.
Deal Guru
Jan 7, 2002
13773 posts
6172 upvotes
Waterloo, ON
TouchMyBox wrote:
Nov 6th, 2018 8:36 am
My prayers have been answered!

Love EQ Bank, wasn't looking forward to moving my money out of them.
And unlike Simplii and TING, there are no gimmicks! EQ Bank 3.33% on 3-month GIC
veni, vidi, Visa [!Brim]
Newbie
Aug 19, 2011
68 posts
31 upvotes
Vancouver
GTI wrote:
Nov 6th, 2018 3:32 am
EQ Bank has a 3 month GIC at 3.33 % which seems better than this. Can't trust this simplii bank if they can't even get this promo working properly. Just waiting a bit for Tangerine to respond.
I actually signed up for Simplii with the intent to move money from EQ, but the application process is still ongoing 3 business days later. So much for being an "online" bank.

Just bought this GIC, better rate and a bit of tax deferral too!

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