Sleazy Best Buy and Future Shop price match policy
Our Lowest Price Guarantee does not apply to advertising errors or misprints, Boxing Day prices, special educational prices, restricted offers, mail order offers, rebates, coupons, premiums, free or bonus offers, OEM products, limited or minimum quantity or limited time offers, close-outs, liquidations, clearances, and financing offers.
I just tried to price match something and got refused with the reason that the sale is a limited time sale, ie cyber-Monday sale.
Well, hello! Every sale is a limited time sale, that is the definition of a sale. If you are excluding all time-limited sales, in effect there is no price matching guarantee for any sale that has an end date listed, which is every sale in case of weekly flyers.
Some on BB forums have suggested that several hour sales are excluded, but that is not stated in the policy. If that is indeed the intended policy, then the policy should say exactly that, eg sales lasting under 36 hours are excluded from price matching.
Other people think that what disqualifies cyber-Monday is the statement about Boxing day being excluded, extending it to that all holiday sales are excluded. Well cyber Monday is not a holiday in Canada, it's a regular day. In addition there is no such restriction listed in the policy that all holidays are excluded. If that is indeed the case, that should be stated clearly in the policy, and in that case at least people would know not to try to price match on Canada Day at Best Buy or Futureshop.
The way it stand, the policy of price matching can be applied completely arbitrarily and creates an illusion that there is a best price guarantee, when in fact there isn't. Everything is open to interpretation, which is exactly what is happening right here, people giving some arbitrary range of hours for sale to qualify, people extending the meaning of Boxing day sale in the policy to all holidays, etc, etc.
To me it doesn't matter if they want to deny certain sales from their price matching policy, but if that's the case then that should be clearly stated so that people are not under any illusions about price matching.