All good points, ceraf. However, I don't share your view that customers should simply come to expect, and accept, being lied to or gouged. I'll repeat what I wrote in a previous post:ceraf wrote: ↑Dec 7th, 2012 3:57 pm1) You're right, I wasn't the one who said 2 GB is way more than enough.
2) I used to use about 2 GB per month. I do share some of your sentiments that I wasn't forewarned that there was a 2 GB limit, but it doesn't affect me as much anymore now that I'm consistently using 1 GB.
3) If you read my post in context, I was replying to kitty's post regarding monitoring usage. I was only aware of tracking availability on iOS and Android. I'm sorry if you (or any other user) took it the wrong way; I was merely trying to help users track their usage who currently use the service since the 2 GB "limit" has seemingly been imposed on us.
For me personally, I tracked my own usage in preparation that this $10 UMB service would no longer be offered in the near future, so that I would be able to gauge how big of a data plan I would actually need if/when I switch over to one of the Big 3 (or one of its subsidiaries).
Only corporate trolls wanting to maintain or reduce already low caps to increase profit margins would spend so much time trying to convince customers that 10Gb usage on a plan that is advertised as 'unlimited' is abuse. Whether it's 2, 10 or 20 Gb, you can rest assured that they're making a healthy profit on it, since it likely costs them a few cents per Gb. (Assuming wireless data even costs 10X the cost of wired, you're looking at $0.30/Gb)
If a company is not being honest or reducing its product / service offering simply to jack already high profits, then customers should shop for another provider. If they're all colluding to do the same thing, either lowering service level at the same price point or increasing prices on existing services, customers should let their feet do the talking:
Ted Sarandos, the (Netflix) company’s chief content officer, recently said at a conference that Canadians “have almost third-world access to the internet” because of high prices, a relative lack of competition, and bandwidth caps.
Canadian customers shouldn't be paying premium prices for 'third-world' services. The mobile operators get away with it by fomenting smartphone hysteria, telling kids and yound adults that they NEED to always be connected. To do what, constantly update twitter/facebook and play flinging birds with friends? As the economy continues to tank, hopefully more and more people will catch on that they're being gouged for a non-essential service. It's already happening with cable/satellite services, with more and more Canadians switching to FTA, OTA and the internet to watch shows and movies. Funny thing is that those same cable/satellite providers also control the major mobile networks; they'll increasingly look to gouge mobile customers to make up for falling revenues for their TV services. Count on data caps continuing to fall and prices continuing to rise if customers don't start criticising thier business practices and walking away in increasing numbers.