Thread: SPONSORED: Free* High Speed DSL Service (Ontario and Quebec Only)
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Jun 1st, 2007 10:52 PM
#271
Thats why I had no service this morning.
Thanks for letting us try out the service. It was pretty good, but not glitch free. I can live with it though.

Originally Posted by
AcanacInc
Hello,
We would like to announce that our free Trial is over. We will allow users to be connected until the 2nd just to give users time to switch back to their ISP's. We would like to thank everyone for trying our service and we hope that this has given users a good indication of reliability. We do apologize for some small outages you may have incurred as we were running some server maintenance on some of our boxes. All issues are presumed resolved and thus you should no longer incur any further downtime. Please note that this downtime only occurred to a few members due to the fact that only 1 or 2 LNS servers were affected. The majority of our client's did not experience any downtime at all.
Furthermore with respect to some clients who stated their speed is faster on the bell network. Once a client we can certainly work on your line and see where the problem is. The speed reduction is certainly not a problem on our network however this could be a bell issue but unless we are your provider we have no authority to open up trouble tickets on your behalf.
Once again from the entire Acanac Team... Thank you and we wish you all happy surfing.
Acanac Inc.
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Jun 1st, 2007 10:58 PM
#272
lol i forgot i cancelled my internet now i have no more internet once the free trial ends. =/ wireless "borrowing" ftw (until i get a real job)
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Jun 2nd, 2007 11:25 AM
#273
I tried signing up with you guys atleast 3 times, and each time my credit card got declined. lol no idea why.
Each time it was a different credit card, I used my brothers, then my dads, but still each of them got declined.
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Jun 2nd, 2007 11:42 AM
#274
nevermind
ok so I found out the problem had nothing to do with signing up and stuff. I know the free trial offer is over, I only found this thing yesterday so I thought if I sign up on the last day there's a chance I'd still be granted 30days. Doesn't hurt to try anyways.
Last edited by Ghetto_Child; Jun 2nd, 2007 at 12:26 PM.
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Jun 2nd, 2007 12:09 PM
#275
Free Trial is over.
Read message #269

Originally Posted by
AcanacInc
Hello,
We would like to announce that our free Trial is over. We will allow users to be connected until the 2nd just to give users time to switch back to their ISP's. We would like to thank everyone for trying our service and we hope that this has given users a good indication of reliability. We do apologize for some small outages you may have incurred as we were running some server maintenance on some of our boxes. All issues are presumed resolved and thus you should no longer incur any further downtime. Please note that this downtime only occurred to a few members due to the fact that only 1 or 2 LNS servers were affected. The majority of our client's did not experience any downtime at all.
Furthermore with respect to some clients who stated their speed is faster on the bell network. Once a client we can certainly work on your line and see where the problem is. The speed reduction is certainly not a problem on our network however this could be a bell issue but unless we are your provider we have no authority to open up trouble tickets on your behalf.
Once again from the entire Acanac Team... Thank you and we wish you all happy surfing.
Acanac Inc.
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Jun 12th, 2007 04:22 PM
#276
My speed test results:

From acanac website Result:
Download Speed: 4201 kbps (525.1 KB/sec transfer rate)
Upload Speed: 661 kbps (82.6 KB/sec transfer rate)
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Jun 12th, 2007 09:31 PM
#277
Sympatico result:
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Jun 13th, 2007 10:43 AM
#278
The bandwidth tests look good but what's with the latency? Did you constantly get high latencies when not using Sympatico, or was that just one trial?
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