Fashion & Beauty

Is "SSENSE.com" a legit website?

  • Last Updated:
  • Nov 30th, 2017 11:00 pm
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Newbie
Jan 18, 2017
2 posts
Do not buy designer handbags from Ssense.com, they sell fake designer bags.

I just received a Valentino Rockstud bag I bought from Ssense.com and the bag is not real leather. The bag cost $2000 and is pleather.
This is a rip off. It is a very good fake but obviously not worth that price and should be advertised as a replica. I live in the US and have purchased high end designer goods online from Nordstrom, Bloomingdales and Neiman Marcus without any problem. When I researched online that Ssense is a Canadian high end retailer I thought I could trust merchandise from their website but clearly I was mistaken. You have been warned.
Deal Expert
User avatar
Oct 13, 2009
20354 posts
9175 upvotes
Iqaluit, NU
SSense is overpriced.

$2k for a cotton Rick bomber jacket? Yeah, ok boss.
Re: Procurement, Life & RFD
nasa25: say you won it in a raffle. That's what I do with like 86% of my purchases
infinityloop: Lying to your SO seems like an unhealthy long term strategy
nasa25: lmao
Member
Oct 9, 2011
265 posts
67 upvotes
Fashioneagle wrote:
Jan 19th, 2017 10:04 am
Do not buy designer handbags from Ssense.com, they sell fake designer bags.

I just received a Valentino Rockstud bag I bought from Ssense.com and the bag is not real leather. The bag cost $2000 and is pleather.
This is a rip off. It is a very good fake but obviously not worth that price and should be advertised as a replica. I live in the US and have purchased high end designer goods online from Nordstrom, Bloomingdales and Neiman Marcus without any problem. When I researched online that Ssense is a Canadian high end retailer I thought I could trust merchandise from their website but clearly I was mistaken. You have been warned.
Why don't you return it? They offer free return. Have you have the bag authenticated?

Can't comment on the authenticity since I don't own any Valentino bags but a lot of high-end brands have bags that are not made of leather. Louis Vuitton's sigantre monogram and damier lines are made of canvas, not real leather and they are still marked between $1000-3000 (though they are cheaper than the ones meade of real leather). Just because they are not made of leather doesn't mean they are fake, maybe that particular model is just not made of leather?
Deal Guru
User avatar
Mar 14, 2005
11995 posts
1751 upvotes
City of Vancouver
Fashioneagle wrote:
Jan 19th, 2017 10:04 am
Do not buy designer handbags from Ssense.com, they sell fake designer bags.

I just received a Valentino Rockstud bag I bought from Ssense.com and the bag is not real leather. The bag cost $2000 and is pleather.
This is a rip off. It is a very good fake but obviously not worth that price and should be advertised as a replica. I live in the US and have purchased high end designer goods online from Nordstrom, Bloomingdales and Neiman Marcus without any problem. When I researched online that Ssense is a Canadian high end retailer I thought I could trust merchandise from their website but clearly I was mistaken. You have been warned.
Ok, this ^ is probably made by a One Post Wonder. Is the content true? I dunno. I'm uber sceptical.
Newbie
Jan 18, 2017
2 posts
Regarding the fake Valentino, bag I did my research prior to buying from Ssense, as we all should, as I wanted to purchase an authentic bag, which is a bit of a gamble online. The bag I purchased is supposed to be Vitello leather, a type of calfskin leather. I visited this site prior to making my purchase and took into account the comments in this forum in the decision to buy this bag from Ssense. I want yo share my experience so others contemplating similar purchases from this website have useful information. Nobody want to spend good money on inferior ptoducts. I can buy a fake designer bag anywhere a lot cheaper, if that was what I wanted. I always appreciate honest feedback about online retailers which help me make the best choices with my online purchases.
Deal Guru
User avatar
Mar 14, 2005
11995 posts
1751 upvotes
City of Vancouver
^ "As an authorized retailer, SSENSE guarantees the authenticity of every product we stock. Certain items will also include the designer's own proof of authenticity."

Their returns are free within North America.

Did u have another Valentino rock stud bag to compare with the one u received from ssense.com?
Deal Addict
Feb 24, 2014
1086 posts
333 upvotes
Fashioneagle wrote:
Jan 20th, 2017 3:25 pm
Regarding the fake Valentino, bag I did my research prior to buying from Ssense, as we all should, as I wanted to purchase an authentic bag, which is a bit of a gamble online. The bag I purchased is supposed to be Vitello leather, a type of calfskin leather. I visited this site prior to making my purchase and took into account the comments in this forum in the decision to buy this bag from Ssense. I want yo share my experience so others contemplating similar purchases from this website have useful information. Nobody want to spend good money on inferior ptoducts. I can buy a fake designer bag anywhere a lot cheaper, if that was what I wanted. I always appreciate honest feedback about online retailers which help me make the best choices with my online purchases.
Return the bag, its as simple as that. I've bought stuff from them before and its all real. Someone might have pulled a return scam. Bought a real bag and returned the fake.
Deal Addict
User avatar
Jul 29, 2008
1398 posts
185 upvotes
Toronto
Legit. I've bought some stuff from them and shipping is fast. Had to call their customer service line and they were very helpful as well.
Deal Addict
Apr 18, 2013
1874 posts
629 upvotes
Canada
What do their sales look like? Ever any good sales on Dr Martens?
Newbie
Nov 29, 2017
1 posts
This is by far the WORST company and website to order from ever - DO NOT ORDER FORM HERE. ORDER FROM FARFETCH.COM instead. Both myself and my boyfriend ordered two purses separately during their Black Friday sale within an hour of it starting. After days of not receiving a tracking number I called them to confirm that my order was on its way after paying extra for 1 day shipping. They informed me that my order was CANCELLED by their "security department" without an explication as to why and now the purse that I ordered was no longer in stock and all they could offer me was a verbal apology saying that they "normally contact the customer when orders have been cancelled but they see that I was not contacted and they sincerely apologize". As upset as I understand that mistakes happen but as a company and general customer service they did not even offer me a discount for a future purchase to ensure that I did not walk away completely disappointed. Before I got off the call we asked to confirm that my boyfriends order was also not cancelled and they said it was not. A week after my boyfriend did not receive any sort of tracking information he inquired via email today about his order they just replied saying that the item he ordered AND CHARGED HIS CREDIT CARD FOR is no longer in stock and they "looked everywhere in their warehouse for it" also not informing him until he had to contact them himself wondering why it has not yet arrived..so their bullshit claim that they "usually contact the customer regarding cancellations" was a complete lie.

They also said "I have requested internally and the warehouse confirmed that unfortunately the item is not physically available, there has simply been a delay between the warehouse real time info and our website update." So whatever you see as "in stock" on their website is actually not even ACCURATE. We just received another email from them now changing their story once again (shocker) claiming now that the purse was actually not in stock before we placed the order and that was over a week ago and its still on the website waiting for some other innocent customer to purchase!

I instead now have ordered my items from FARFETCH.COM and happily paying full price for the EXCELLENT customer service and actually receiving the product within 4 days without the bullshit and disorganization that we encountered with SSENSE.COM. SSENSE you just lost yourself two customers and over $5000.00 and then some with future orders we will not be placing through your website.

I will be copying and pasting this horrid review to every social media and review website I can for SSENSE.COM as they are scam artists and just a waste of peoples time, effort and money.

I hope this review will make people stop and think twice before ordering from them - I should have googled their reviews before hand as I see that we are NOT THE ONLY unhappy customers that are taking their business elsewhere.

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