Staples - Coupons (3 Total) [Updated 08/06/2009]

[Aske001]

hey i jsut got an e-mail for an order i placed after 9pm and the code was rejected and 100+ was charged directly. so they didnt cancel it just took off the coupon and charged me, gotta cancel now

That's silly of them, they must realize that they should cancel the order if they aren't going to honor the coupon code, not process it at the higher price.

Oh well, if it does get delivered at the wrong price, this is the policy:
"If you ordered through our catalogue or website, you can arrange to have us pick up your return – just call 1-877-360-8500 or send us an email. Delivery purchases that may contain personal information are to be returned to a store."

i just got off the phone with staples customer service and the lady told me that items bought online can be returned at the physical store...
i then continued to process my order... i just used the 30 off 175 coupon.
Thanks!

Didn't that $30 off $175 coupon expire Dec. 12?

[Shojin]

On a related note, if you return an item that you purchased using coupons, do you regain the ability to use those coupons (since coupons can only be used once per account)?

[mahjongmaniac]

LMAO. they should be euthanized. are people this stupid???

whenever there are price errors / error in coupons, it seems like there will always be s/b that calls in asking about it :P

[fasteddie41]

Just got this email from Staples.

It has NO order reference number, refers to NO specific items:

Thank you for shopping with us,

I apologize for any inconvenience this may cause you, but all of the
items on the order you submitted are out of stock. Since we do not use
a backorder system, please try again in 1-2 weeks.


Please don't hesitate to contact us if we can be of further assistance.


Thank you for shopping with us,


Ashley, Customer Service Representative

e-mail: bd.support@orders.staples.com
phone : 1-877-360-8500
fax : 1-800-567-2260
url : http://www.staples.ca/support/contact/

Original Message Excluded:
-------------------------

I have 3 orders into Staples with multiple items for my Home/Office.....

It is a wonder how they continue to stay in business ??

[Inno]

Are there any current multi-use coupons that are live, now that the $50 one is dead?

I am looking for $30 off $175 or $200 if possible.

[mahjongmaniac]

"officer, you didnt put my plate down or my name on this speeding ticket. Are you sure its not wrong?"

ROFL!!!

-----------

funny!
I ordered mio gps and using the coupon code, the system told me the order is succeed in checking out and wil send me an email. But after about 30min, I still do not get the email. Is it too late now?
Hope the order can go through.

after ordering you should rec'v an email regarding the order w/i an hr...

----------

anyone remember the coupon we used back to January
"Coupon Code # 84958: - $100.00"
They canceled all the orders!

heh... yeah i remember that ...


some lucky ones managed to slip thru tho

[m85d1]

whenever there are price errors / error in coupons, it seems like there will always be s/b that calls in asking about it :P

Yeah. there is the dell one where the guy called in to see if he can have the xp instead vista, deal dead right after the call. lol

It's nice for the guy to post the results of the "inquiry" so that people can call for his ban.

[mahjongmaniac]

Well, what will happen to all those who used it already?
Heh. Any canceled orders yet?

if you ordered it last nite, they deliver it next biz day, which is Mon. ... so you leave stooples to hold on to your oder for the wknd to decide what to do w/ it

they could either cancel the order, or process it w/o coupon added...

--------

Yeah ... stooples must have killed the code as so many people using it in a short period of time.

no surprise. RFD effect.

---------

Hold on, so items purchased on staples.ca can be returned in-store? I called staples customer service and they told me that this was not possible.

they told you the wrong info

[mahjongmaniac]

On a related note, if you return an item that you purchased using coupons, do you regain the ability to use those coupons (since coupons can only be used once per account)?

no.

you kinda answered your own q? in the same sentence...

-------

Yeah. there is the dell one where the guy called in to see if he can have the xp instead vista, deal dead right after the call. lol

It's nice for the guy to post the results of the "inquiry" so that people can call for his ban.

LOL i remember that...

what a smart@$$

[atomatic]

For those of you who had the orders cancelled, can you tell me how you knew?

I ordered before 6 pm yesterday. I got the normal confirmation e-mail. If I go to the website under my order history, I see the whole order(including discount). I haven't received an e-mail or a call indicating that the order is cancelled or will be charged at the higher(no coupon) rate.

Does it look like I will still get the order? I'll post here with updates if anything new happens

[atomatic]

UPDATE: The guy just arrived, about 1 minute after I posted the question wondering if my order would come through. It looks like the coupon discount WAS applied. I made the order yesterday at about 5:30 local time(7:30 PM Eastern time)

[162]

"officer, you didnt put my plate down or my name on this speeding ticket. Are you sure its not wrong?"

LOL! I can only imagine all the newbs and lurkers running into the stores trying to use that code or calling Stooples directly asking if they could use it.
I hope some got the deal anyways.."the smart ones I mean!"

[madman604]

i think this forum needs a minimum post count to view. too many newbs ruining our fun

[AnnaBanana]

i bought the officejet 6310 with the $50 coupon yesterday, was delivered to me this morning at 8am. THANKS SO MUCH!!!

[vedge1]

i order with the 50$ rebate last night around 5-6pm and i just receive my package with the 50$off. Purchase an external hard drive. YeaHHH