They told me the started ink is part of the instant ink program if the instant ink ready sign is printed on the box. But seem like it is not truth. You got the sign but your started ink was not part of the program.
Exactly. The box and docs say then included ink is "Instant Ink Ready". I installed the cartridges, signed up for II, and the webpage on the printer says: "HP 952 INSTANT INK READY" on all 4 cartridges and my II account page says "Ink Status: Your service hasn't started yet. We shipped you ink, however your billing won't begin until you install an HP Instant Ink cartridge. Use your current cartridges until empty, then install the shipped ink."tofubb wrote: ↑Apr 16th, 2019 8:03 pmThey told me the started ink is part of the instant ink program if the instant ink ready sign is printed on the box. But seem like it is not truth. You got the sign but your started ink was not part of the program.
Thanks for the confirmation. I still can’t figure out why some do and some don’t .
I believe we have same set of plans, just different prices.FritzToch wrote: ↑Apr 16th, 2019 8:12 pmExactly. The box and docs say then included ink is "Instant Ink Ready". I installed the cartridges, signed up for II, and the webpage on the printer says: "HP 952 INSTANT INK READY" on all 4 cartridges and my II account page says "Ink Status: Your service hasn't started yet. We shipped you ink, however your billing won't begin until you install an HP Instant Ink cartridge. Use your current cartridges until empty, then install the shipped ink."
I have already received the II cartridges but I plan to use up the included ink first.
On a side note, I wonder if the confusion about the free tiers is because HP has different II plans for US and Canada, and the reps that some people are getting are not aware they are talking to a Canadian customer?
Any chance you can have a summary added for instant ink best signup steps ? Too many opinions and approaches.
The main point for us OfficeJet Pro series owners than aren't supposedly eligible for the free 15 page plan, you will have first create a paid account and then have a support agent override and change to the free plan. Just a matter of finding one that knows what to do.PriceHunter wrote: ↑Apr 16th, 2019 8:40 pmAny chance you can have a summary added for instant ink best signup steps ? Too many opinions and approaches.
Again, the Pro line isn't supposed to be eligible for the free 15 page plan. Create account with the $3.99 plan and get the free 2 month trial. Contact Instant Ink support to get an override to downgrade to the free plan.
This was my experience. There was a free plan in the list, until I selected my printer as 8720 and the free option disappeared.eelw11 wrote: ↑Apr 16th, 2019 8:57 pmThe main point for us OfficeJet Pro series owners than aren't supposedly eligible for the free 15 page plan, you will have first create a paid account and then have a support agent override and change to the free plan. Just a matter of finding one that knows what to do.
Only store pickup available, once you get the pickup confirmation, you go there, return and rebuy it. Store pickup acts like reserving it.
