STAY AWAY from Questrade!!!!!!!!
Here's my story. I bought some stocks in TSX. But their stupid system just changed them to the pink sheets. (Those stocks are MOL, NTA and MGA).
I requested them to help me change them back. I wrote several emails and everytime the "machine" relied me "We are sorry. This is due to our recent system upgrade and I have submitted a request to have your position updated."
I sent emails twice a week and everytime just received the same **** and it's been a month.
Tried to call their CR and the online CR, waited for more than 2 hours and still no one helped me.
I told them I want to switch to other brokers but they told me I will be charged $125 to switch...
So my idea, if you don't mind your positions to be changed by their stupid system, go ahead.
To those who are interested in Questrade's $5 trade, you'll find out how this $5 will cause you a lot of problems on the other hand.
I guess today lots of brokers charge $6 or $9 rate if you trade 30+. If you trade less active, you shouldn't care a lot about the commisions. If you trade a lot, so why don't you choose these $6/$9 flat to get a better service? Remember Questrade charges $5 only if you buy less than 500 shares per trade.