Investing

STAY AWAY from Questrade!!!!!!!!

  • Last Updated:
  • Sep 21st, 2017 8:00 am
Jr. Member
User avatar
Feb 11, 2015
112 posts
102 upvotes
DOWN AGAIN LOL
Zoomer: $36 for 2gb data, 400 Canada-wide minutes, and a free phone?
$26 6gb data, unlimited Canada-wide minutes?
Too good.
Koodo Customer
Sr. Member
Nov 28, 2010
857 posts
116 upvotes
Brampton
fubsabob wrote:
Jul 17th, 2017 9:45 am
DOWN AGAIN LOL
]

Yup. At this rate there is no more excuses for Questrade any more

Now they have this message up

We're making some changes

Sorry for the inconvenience.
We're updating our systems and working to have everything back up as soon as possible.

Not a good time to make changes/update DURING trading hours
Jr. Member
User avatar
Feb 11, 2015
112 posts
102 upvotes
Maybe saving $5 a trade compared to big brokers isn't that much when you are losing hundreds because you can't place orders.
Zoomer: $36 for 2gb data, 400 Canada-wide minutes, and a free phone?
$26 6gb data, unlimited Canada-wide minutes?
Too good.
Koodo Customer
Newbie
Jun 28, 2017
40 posts
5 upvotes
That's just marketing. "Making some changes" sounds more in control than "We **** up and don't know what to do, so hang in there".
Member
Mar 4, 2010
365 posts
67 upvotes
Toronto
Sorry but this shouldn't happen at all, i'm losing hundreds of dollars at the moment and cannot trade
Jr. Member
User avatar
Feb 11, 2015
112 posts
102 upvotes
djfunk wrote:
Jul 17th, 2017 9:52 am
Sorry but this shouldn't happen at all, i'm losing hundreds of dollars at the moment and cannot trade
The best part is my limit order didn't even go through while the system was down even though it was placed before it went down. Nearly half an hour outage during trading hours what a joke.
Zoomer: $36 for 2gb data, 400 Canada-wide minutes, and a free phone?
$26 6gb data, unlimited Canada-wide minutes?
Too good.
Koodo Customer
Member
Mar 4, 2010
365 posts
67 upvotes
Toronto
fubsabob wrote:
Jul 17th, 2017 9:54 am
The best part is my limit order didn't even go through while the system was down even though it was placed before it went down. Nearly half an hour outage during trading hours what a joke.
i agree. I have swing trades that i am publicly seeing going down the toilet as we speak on margin. i would've expected that QT has redundancy and failsafes in place. I have relatives work at TSX in QA and for banking software that say something like this should never happen.
Jr. Member
User avatar
Feb 11, 2015
112 posts
102 upvotes
djfunk wrote:
Jul 17th, 2017 9:55 am
i agree. I have swing trades that i am publicly seeing going down the toilet as we speak on margin. i would've expected that QT has redundancy and failsafes in place. I have relatives work at TSX in QA and for banking software that say something like this should never happen.
I'm having a hard time understanding how orders placed before it went down weren't filled, do they not have any redundancies placed for situations like these like you said? Also literally the worst time for the system to go down.
Zoomer: $36 for 2gb data, 400 Canada-wide minutes, and a free phone?
$26 6gb data, unlimited Canada-wide minutes?
Too good.
Koodo Customer
Deal Addict
Mar 10, 2005
4214 posts
386 upvotes
It's been very reliable for me until now

We're making some changes
Sorry for the inconvenience.

We're updating our systems and working to have everything back up as soon as possible.
I don't do downvotes but feel free to downvote me.👎

Fantasy Baseball players, I have 2 openings in a 30 team Dynasty league - contact me for details.
Sr. Member
Nov 28, 2010
857 posts
116 upvotes
Brampton
They should expect a crapload of people leaving now. Even if they offered lifetime of free trades, wouldn't be worth it at this point with their "reliability"
Jr. Member
User avatar
Feb 11, 2015
112 posts
102 upvotes
Back up
Zoomer: $36 for 2gb data, 400 Canada-wide minutes, and a free phone?
$26 6gb data, unlimited Canada-wide minutes?
Too good.
Koodo Customer
Deal Addict
User avatar
Feb 19, 2004
1380 posts
94 upvotes
Mississauga
hehehe... I learned my lesson from the last outage. It was on options expiration day and I had options with value that I could not sell, online or phone. Lost >$2K and they refused to even discuss it.
I have since left for IB.
Deal Addict
Mar 10, 2005
4214 posts
386 upvotes
back up
I don't do downvotes but feel free to downvote me.👎

Fantasy Baseball players, I have 2 openings in a 30 team Dynasty league - contact me for details.

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Mr_Dogg