Investing

STAY AWAY from Questrade!!!!!!!!

  • Last Updated:
  • Jul 19th, 2017 2:55 pm
Deal Addict
Mar 10, 2005
4007 posts
315 upvotes
Service Unavailable

HTTP Error 503. The service is unavailable.

Come on get your act together. Did they off shore staff or something? 2 days in a row
I don't do downvotes but feel free to downvote me.👎
Member
Mar 4, 2010
362 posts
62 upvotes
Toronto
yup got hit with this too. Once its back online, i'm divesting myself of questrade...
Newbie
User avatar
Feb 11, 2015
96 posts
63 upvotes
Is this actually a joke? How do you go offline during trading hours 2 days in a row?
Zoomer: $36 for 2gb data, 400 Canada-wide minutes, and a free phone?
$26 4gb data, unlimited Canada-wide minutes?
Too good.
Deal Addict
Mar 10, 2005
4007 posts
315 upvotes
djfunk wrote:
Jul 18th, 2017 1:50 pm
yup got hit with this too. Once its back online, i'm divesting myself of questrade...
Its been good for me up until this week. ..will start looking for alternatives. Maybe they're spending more on marketing (commercials) and less on their IT
I don't do downvotes but feel free to downvote me.👎
Member
Mar 4, 2010
362 posts
62 upvotes
Toronto
blexann wrote:
Jul 18th, 2017 1:53 pm
Its been good for me up until this week. ..will start looking for alternatives. Maybe they're spending more on marketing (commercials) and less on their IT
yes i agree its been good till this week, BUT 100% uptime, all the time, no matter what. This goes to show they are exposed to critical failures and don't have disaster recovery in place anymore

Edit: Phone app is also down
Newbie
User avatar
Feb 11, 2015
96 posts
63 upvotes
djfunk wrote:
Jul 18th, 2017 1:56 pm
yes i agree its been good till this week, BUT 100% uptime, all the time, no matter what. This goes to show they are exposed to critical failures and don't have disaster recovery in place anymore
How did you trades go for the rest of the day yesterday after the site came back up?
Zoomer: $36 for 2gb data, 400 Canada-wide minutes, and a free phone?
$26 4gb data, unlimited Canada-wide minutes?
Too good.
Deal Addict
Jul 11, 2008
3886 posts
1208 upvotes
fubsabob wrote:
Jul 18th, 2017 1:53 pm
Is this actually a joke? How do you go offline during trading hours 2 days in a row?
questrade is buy and hold platform. don't use it for active trading at all.

no after hours market supported either.. lol
Newbie
User avatar
Feb 11, 2015
96 posts
63 upvotes
mathiewannabe wrote:
Jul 18th, 2017 2:14 pm
questrade is buy and hold platform. don't use it for active trading at all.

no after hours market supported either.. lol
Yeah I'm starting to learn that over the past couple of days...
Zoomer: $36 for 2gb data, 400 Canada-wide minutes, and a free phone?
$26 4gb data, unlimited Canada-wide minutes?
Too good.
Sr. Member
User avatar
Aug 7, 2010
648 posts
106 upvotes
Is there some regulatory organism to which one can lodge a complaint? All this down time is becoming very prejudiciable.
Deal Addict
Jul 11, 2008
3886 posts
1208 upvotes
komodor wrote:
Jul 18th, 2017 2:26 pm
Is there some regulatory organism to which one can lodge a complaint? All this down time is becoming very prejudiciable.
lol. why don't you just switch off of it?
Sr. Member
Nov 28, 2010
781 posts
94 upvotes
Brampton
Anyone else getting errors? My web platform stopped working AGAIN.

Service Unavailable
HTTP Error 503. The service is unavailable.
Deal Addict
Mar 10, 2005
4007 posts
315 upvotes
Danny M: Welcome to Questrade. My name is Danny. How may I help you?
Me: hi
Me: your website is down
Me: Service Unavailable HTTP Error 503. The service is unavailable.
Me: I cannot login to my account
Danny M: Good afternoon. We are currently experiencing a technical issue with our trading platform. Our support teams have been engaged and we are actively working on a solution. I do sincerely apologize for the inconvenience.
Me: what is the ETA for the fix?
Danny M: Would you like me to send you an email once it’s fixed?
Me: yes
I don't do downvotes but feel free to downvote me.👎
Member
Mar 4, 2010
362 posts
62 upvotes
Toronto
just got in in time to liquidate my assets. i play some day buy/sell using a margin and do not prescribe to ANY downtime as this could cost me thousands.

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