Stolen phone questions
A friend of mine had her iPhone stolen from work last year. She remotely erased everything but still hoped someone would return it. But she got a call from an out of province Rogers store asking for her Apple ID password so they could unlock the phone for a woman who bought this stolen phone. Obviously, the phone screen stated the phone was stolen but the guy in the store still wanted to unlock the phone for that women.
My friend's husband called that physical Rogers store as well as Rogers the company. They both told him that they were going to send the woman to Apple to get the phone unlocked.
I don't know how stolen phones are supposed to be dealt with but this whole situation seems incredibly ridiculous. If the store guy knew the phone was stolen why would he even try to unlock it? And why Rogers (the company) would even agree to send the woman to Apple to get the phone unlocked? Most importantly, will Apple unlock the phone even it's stolen?
Since the store wouldn't tell my friend who that woman was and her location, contacting the woman is out of the question. Will the police be able to help? Is there a standard protocol when it comes to something like this?
My friend's husband called that physical Rogers store as well as Rogers the company. They both told him that they were going to send the woman to Apple to get the phone unlocked.
I don't know how stolen phones are supposed to be dealt with but this whole situation seems incredibly ridiculous. If the store guy knew the phone was stolen why would he even try to unlock it? And why Rogers (the company) would even agree to send the woman to Apple to get the phone unlocked? Most importantly, will Apple unlock the phone even it's stolen?
Since the store wouldn't tell my friend who that woman was and her location, contacting the woman is out of the question. Will the police be able to help? Is there a standard protocol when it comes to something like this?