Sympatico was down yesterday,running now,15 min ago down again.What's happend?

[edkate]

15 minutes is online, 30 min is offline.
Has anyone experienced this before?
I already called tech support, they escalated to 2nd level support, issued me a ticket. I woke up at 4 am and went to check the internet. it was on!!
I got up at 9 am - it was down
It's been on and off for the last 4 hours. Thank God they gave me unlimited dial-up....

[Paolo]

the problem is simple, its cus theyre BELL

get a real isp and you will not have problems anymore

[mlerner]

the problem is simple, its cus theyre BELL

get a real isp and you will not have problems anymore

umm don't you work in the telecommunications industry? That wasn't a very insightful reply.

[Squiggles]

Has happened to me a few times. Called tech support and they were of course, useless. Eventually it went away and has been working fairly well of late. I'm not a computer whiz or anything, but my guess would be that the trained monkeys that run Bell's system accidentially peed on one of the servers or something.

[MizTEcK]

the problem is simple, its cus theyre BELL

get a real isp and you will not have problems anymore

lol? are you serious? they are the only adsl provider here, everyone else use their backbone, when bell has a problem on their network, everyone else is screwed also. what else is there, rogers? satellite internet? cogeco? hahah

[plymouthhater]

There are lots of reasons why your internet could be down:

Fibre Mux trouble.
DSLAM trouble.
Router trouble
ATM switch trouble.
Mtce or upgrade routine that went bad.

A truck hits a pole or road construction cuts a fibre filled duct. Next thing you know peoples' DSL is down. Bells' fault?

[nano]

There are lots of reasons why your internet could be down:

Fibre Mux trouble.
DSLAM trouble.
Router trouble
ATM switch trouble.
Mtce or upgrade routine that went bad.

A truck hits a pole or road construction cuts a fibre filled duct. Next thing you know peoples' DSL is down. Bells' fault?

nope yet most ppl dont understand that

[masterhapposai]

lol? are you serious? they are the only adsl provider here, everyone else use their backbone, when bell has a problem on their network, everyone else is screwed also. what else is there, rogers? satellite internet? cogeco? hahah

adsl isnt the only way to access the internet

[Emancipated]

umm don't you work in the telecommunications industry? That wasn't a very insightful reply.

I believe he works for Rogers.

[MizTEcK]

adsl isnt the only way to access the internet

i already listed alternatives, and if he wants fibre optics or whatever more expensive alternatives... then go right ahead, but that's hardly the solution if hes only using internet at home.

[bubble.tea]

I'm sorry about this folks. I dropped a load, and seemingly it disrupted everything in a 100,000 km radius

[najibs]

I believe he works for Rogers.

I don't work for Rogers, but all I have are Rogers products BECAUSE Bell sucks

In our office our phone system is Bell VOIP, and it's soooo unreliable. Not only that, nstead of sending us one bill, they send a BOX, with 19 separate bills for each phone, since they can't seem to figure out how to consolidate it into one bill, even after a year of nagging at them...idiots!!!

[Paolo]

My boss would ask me to inquire with bell as to why the Bell internet was constantly down... I would never get a definitave answer from bell, so I couldnt tell my boss any proper answer other than bell said theyre workign on it or they have no issues rite now, but our emails would still not work, so I would always get in crap from my boss even though the fault was not mine, but bells. I quickly left that dump of a company, and now we use Rogers for our internet, and ive never had an outage ever. Even when the power goes off, the rogers is connected via dsl and it still works

[Emancipated]

My boss would ask me to inquire with bell as to why the Bell internet was constantly down... I would never get a definitave answer from bell, so I couldnt tell my boss any proper answer other than bell said theyre workign on it or they have no issues rite now, but our emails would still not work, so I would always get in crap from my boss even though the fault was not mine, but bells. I quickly left that dump of a company, and now we use Rogers for our internet, and ive never had an outage ever. Even when the power goes off, the rogers is connected via dsl and it still works

Wow. Interesting how you're able to connect "the rogers via dsl" which I'll assume you meant by the telephone line.

[gman]

My boss would ask me to inquire with bell as to why the Bell internet was constantly down... I would never get a definitave answer from bell, so I couldnt tell my boss any proper answer other than bell said theyre workign on it or they have no issues rite now, but our emails would still not work, so I would always get in crap from my boss even though the fault was not mine, but bells. I quickly left that dump of a company, and now we use Rogers for our internet, and ive never had an outage ever. Even when the power goes off, the rogers is connected via dsl and it still works

You got to be kidding. Rogers business cable sucks. It is cheap and the pipe is big but it is not reliable. It was down for 5 hours yestarday. Fortunately, we don't use Rogers as our main gateway. My log of their downtime filled a binder. Down for few hours is pretty common for Rogers business cable.

For business internet, there are many other ISP. Rogers and Bell are not good business ISP. They can't even do two 9s. Our main ISP is 4 9s and probably 5 in the past few years.