[Tangerine] Any news regarding making it more convenient post Exchange Network?
Tangerine CEO (Peter Aceto) has recently posted (August 15th, 2014) the following video on their website regarding Tangerine Promises
The Video pretty much summaries -> http://www.tangerine.ca/en/about-us/our ... index.html
[IMG]http://s11.postimg.org/rrmh85w43/Tangerine_Promises.jpg[/IMG]
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One significant promise they made 6 months ago, was committing to find way(s) to make it easier for those not close to Scotiabank ATMs, to maintain the same level of convenience. With a little over a month away until the the Exchange Network access is lost, I have yet to hear any news regarding any actions being taken by Tangerine on the subject. Has anyone else heard anything?
Are there any other promises made by Tangerine, that they have yet to deliver on?
djino
EDIT: Sent a message and received a reply back from the CEO.
[QUOTE]Peter Aceto: Thanks for reaching out. First, I’d like to thank you for keeping us accountable to our Promises. We know this issue impacts a great deal of our Clients, and we’ve assembled a team here that is focused on a finding a solution. We are currently working within the Quebec market and with industry partners to improve your access to cash and ability to deposit. I actually reviewed the business case personally with the team today and it’s not quite where I’d like it to be. Unfortunately this will not be a quick fix. I expect to see the next version of the business case within 6 weeks. Certainly for access to cash we are coaching clients to use "cashback" when you use your debit card at many stores including most grocery stores. One less errand to run and absolutely free. Get cash with your groceries. However, I will connect back with you and our many Quebec (and rural) clients with an update.[/QUOTE]
The Video pretty much summaries -> http://www.tangerine.ca/en/about-us/our ... index.html
[IMG]http://s11.postimg.org/rrmh85w43/Tangerine_Promises.jpg[/IMG]
--------------
One significant promise they made 6 months ago, was committing to find way(s) to make it easier for those not close to Scotiabank ATMs, to maintain the same level of convenience. With a little over a month away until the the Exchange Network access is lost, I have yet to hear any news regarding any actions being taken by Tangerine on the subject. Has anyone else heard anything?
Are there any other promises made by Tangerine, that they have yet to deliver on?
djino
EDIT: Sent a message and received a reply back from the CEO.
[QUOTE]Peter Aceto: Thanks for reaching out. First, I’d like to thank you for keeping us accountable to our Promises. We know this issue impacts a great deal of our Clients, and we’ve assembled a team here that is focused on a finding a solution. We are currently working within the Quebec market and with industry partners to improve your access to cash and ability to deposit. I actually reviewed the business case personally with the team today and it’s not quite where I’d like it to be. Unfortunately this will not be a quick fix. I expect to see the next version of the business case within 6 weeks. Certainly for access to cash we are coaching clients to use "cashback" when you use your debit card at many stores including most grocery stores. One less errand to run and absolutely free. Get cash with your groceries. However, I will connect back with you and our many Quebec (and rural) clients with an update.[/QUOTE]