thought this might help:
Tiger Canada email@example.com via c-mx1.instantservice.com
6:28 PM (5 hours ago)
Dear Valued Customer,
Thanks for your email.
Please be advised that we have requested for the shipping fee refund to be processed. Please allow 3-5 days for the credits to back on your account.
Thank you for visiting our website. We appreciate your business. If you have further inquiries and reply to this email, please make sure to include your entire message, so we can address it appropriately.
TigerDirect.ca Web Response
Sent: Dec 13, 2012 11:01:02 AM
Subject: Order Concerns
** Message Sent from: TigerDirect.ca website
Order Number :
Item Number : A79-9868
Subject : Order Concerns
I bought this cpu yesterday. Noticed on check out I was billed for shipping. It was my understanding that 12/12/12 was a free-shipping day. Can you clarify this?
Other people who ordered said item reported getting free shipping...