Cell Phones

TELUS - activate sim card..upgrade from cdma to hspa

  • Last Updated:
  • Dec 29th, 2010 10:50 am
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[OP]
Member
Dec 24, 2008
485 posts
13 upvotes
Toronto

TELUS - activate sim card..upgrade from cdma to hspa

hi, as the title states im having problems activating the SIM card i just bought

on Telus' website activation includes

-new to telus
-change phone
-add subscriber

im on an existing CDMA data plan on a pearl and i just bought a torch and SIM card


how would i do this online. dont want to activate any new plan or anything :-0

just want to activate the sim to put in my torch and continue using my old plan.

thanks.
6 replies
Deal Addict
User avatar
Dec 12, 2006
3845 posts
334 upvotes
Barrys Bay
Should use change phone, you can also call in.
[OP]
Member
Dec 24, 2008
485 posts
13 upvotes
Toronto
that wouldnt activate the SIM though, it would just give me the option of changing my old cdma phone to a new one...

dont want to call it in because they charge 25 or 35 just to do this..online is 10
Sr. Member
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Jul 24, 2008
762 posts
27 upvotes
globalc wrote:
Dec 27th, 2010 5:21 pm
that wouldnt activate the SIM though, it would just give me the option of changing my old cdma phone to a new one...

dont want to call it in because they charge 25 or 35 just to do this..online is 10

it's definitely "change phone"

try a couple times, then call in to say it's not working. you'll likely have the fee waived.
[OP]
Member
Dec 24, 2008
485 posts
13 upvotes
Toronto
so i ended up calling in, told them i couldnt do it online..they did it for 10..

if i try equipment swap, it shows the sim as my current phone



only problem is my torch shows insert sim card/out of service, and the phone is unlocked

my pearl still has service/data

any ideas?
Sr. Member
User avatar
Jul 24, 2008
762 posts
27 upvotes
globalc wrote:
Dec 28th, 2010 11:59 am
so i ended up calling in, told them i couldnt do it online..they did it for 10..

if i try equipment swap, it shows the sim as my current phone



only problem is my torch shows insert sim card/out of service, and the phone is unlocked

my pearl still has service/data

any ideas?

what carrier was the torch originally locked to?
[OP]
Member
Dec 24, 2008
485 posts
13 upvotes
Toronto
everything is good now..thanks for the help

torch was rogers..

problem was my old cdma phone wasnt deactivated by the first guy i talked to..
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