TELUS - activate sim card..upgrade from cdma to hspa

[globalc]

hi, as the title states im having problems activating the SIM card i just bought

on Telus' website activation includes

-new to telus
-change phone
-add subscriber

im on an existing CDMA data plan on a pearl and i just bought a torch and SIM card


how would i do this online. dont want to activate any new plan or anything

just want to activate the sim to put in my torch and continue using my old plan.

thanks.

[theguyz]

Should use change phone, you can also call in.

[globalc]

that wouldnt activate the SIM though, it would just give me the option of changing my old cdma phone to a new one...

dont want to call it in because they charge 25 or 35 just to do this..online is 10

[quickinferno]

that wouldnt activate the SIM though, it would just give me the option of changing my old cdma phone to a new one...

dont want to call it in because they charge 25 or 35 just to do this..online is 10

it's definitely "change phone"

try a couple times, then call in to say it's not working. you'll likely have the fee waived.

[globalc]

so i ended up calling in, told them i couldnt do it online..they did it for 10..

if i try equipment swap, it shows the sim as my current phone



only problem is my torch shows insert sim card/out of service, and the phone is unlocked

my pearl still has service/data

any ideas?

[quickinferno]

so i ended up calling in, told them i couldnt do it online..they did it for 10..

if i try equipment swap, it shows the sim as my current phone



only problem is my torch shows insert sim card/out of service, and the phone is unlocked

my pearl still has service/data

any ideas?

what carrier was the torch originally locked to?

[globalc]

everything is good now..thanks for the help

torch was rogers..

problem was my old cdma phone wasnt deactivated by the first guy i talked to..