Telus Agreement Suggestions

[ImprezaSTi]

Telus has a home connections bundle, that includes their home telephone and internet services, for a slightly lowered bill. I signed up for this bundle (a few months back) because I always had their telephone and internet services. The person I talked to told me I have to agree to a one year agreement. So I said ok.

Now I find out the downsides of this bundle. Well first, I did not have to agree to any agreement to get this bundle. Second, I have to use Telus's long distance services for a much high price.

Right now I want to cancel my services for two months, because the whole family is going on a vacation in the summer. Will it be possible to talk my way out of this agreement? I did not sign any papers, and I only stupidly said "ok" over the phone.

I hope this is the right section for this thread. If not forgive me.

[summerfan]

Telus has a home connections bundle, that includes their home telephone and internet services, for a slightly lowered bill. I signed up for this bundle (a few months back) because I always had their telephone and internet services. The person I talked to told me I have to agree to a one year agreement. So I said ok.

Now I find out the downsides of this bundle. Well first, I did not have to agree to any agreement to get this bundle. Second, I have to use Telus's long distance services for a much high price.

Right now I want to cancel my services for two months, because the whole family is going on a vacation in the summer. Will it be possible to talk my way out of this agreement? I did not sign any papers, and I only stupidly said "ok" over the phone.

I hope this is the right section for this thread. If not forgive me.

1)You have a verbal agreement with them.That is as good as a signed contract.

2)You can put your account on hold for 2 months.You can not cancel it and then resign up again.

[ImprezaSTi]

1)You have a verbal agreement with them.That is as good as a signed contract.

2)You can put your account on hold for 2 months.You can not cancel it and then resign up again.

Ok thanks.

Im just curious, but if I went to court with Telus, couldn't I just say I never agreed to this?

[summerfan]

Ok thanks.

Im just curious, but if I went to court with Telus, couldn't I just say I never agreed to this?

The probleam is you did agree to it saying ok.Also all calls are recorded.If you do take them to court you will be in for a hell of a fight.

[tkyoshi]

The probleam is you did agree to it saying ok.Also all calls are recorded.If you do take them to court you will be in for a hell of a fight.

Yeah verbal contract is binding, you can also be sure that Telus has thought about this or had many similar cases already. So they will have their bases covered if you decided to fight them.

[ImprezaSTi]

Yeah verbal contract is binding, you can also be sure that Telus has thought about this or had many similar cases already. So they will have their bases covered if you decided to fight them.

If I actually did go to court with them, I think I would win. Because I was told I had to sign a one year contract to get this deal, which is false. Another point is, I was never told they would switch my long distance carrier as well, at a rate of 15x my previous provider, to call overseas (2 cents vs. 30 cents).

Fortunately, my contract is up in less than half a year so I wont bother going to court.

[Coolme]

If I actually did go to court with them, I think I would win. Because I was told I had to sign a one year contract to get this deal, which is false. Another point is, I was never told they would switch my long distance carrier as well, at a rate of 15x my previous provider, to call overseas (2 cents vs. 30 cents).

Fortunately, my contract is up in less than half a year so I wont bother going to court.

When you used their services, you have automatically agreed to Telus' Terms and Conditions. Had you refused or tried to cancel the sevice before you sign the contract, you've had a case.