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[Telus] (CRAZY Internet / TV / Phone Price Match Offer with Shaw)

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[OP]
Deal Addict
Aug 25, 2006
3066 posts
724 upvotes

[Telus] (CRAZY Internet / TV / Phone Price Match Offer with Shaw)

Alright, starting a thread to help others as the Shaw thread was helping a lot of Telus customers but only if they read through 50+ pages to grab the proper info. This is a quick summary to help Telus customers.

In short, Shaw came out with a very attractive offer for their current customers and new customers. See this thread for full pricing depending on who your provider is. Telus and Shaw customers get different promo pricing: shaw-lauches-wideopen-internet-150-49-9 ... s-2019721/

Basically:

If you are a Shaw customer, you can get this offer: http://shop.shaw.ca/Internet150upgrade

If you are with Telus, you can get this offer: http://shop.shaw.ca/internet150

If you are not a customer of Telus or Shaw, call them up and ask for the $49.90 deal!

So how does this benefit Telus customers?

Telus is working hard to keep customers, especially customers who have been with them for a bit. I suggest anyone with a Telus bill that is $80-$100 and over, use a 2 yr contract to sweeten up the deal. Like I said, if you can lower your bill by $50-$80 / month, the cancellation fee of $10 / month of remaining contract is negligible in the overall picture (ie. even if you cancel at month 5, you do not "lose out"). Of course, you have to be happy with your Telus services to stay. If they sweeten the deal, why not take the 2 yr!

If you have more than 1 service with Telus, it's much easier to get a better offer. Doesn't matter if it's phone or TV.

Note: Even people who are not going to the full 50-150 mbps Internet plans are getting good 12 month deals with and without contracts. So reports of offers for lower priced plans were good as well.

Just be courteous, speak to an agent and ask what they can offer. If it isn't what you are looking for, ask to speak to retention. Negotiate there politely and then let them know you are seriously considering the new Shaw offer. Then ask them to give you their best offer. You may be pleasantly surprised, especially if you agree to the 2 yr contract. Depending on your, your first few months of savings would justify the cancellation of contract fees. I think it's like $10 / month for the remaining months. At 12 months, you pay $120 in cancellation fees. Depending on your current plan, you can potentially save this much in the first 2 months!

Add On: Don't threaten or even ask to cancel. Be more upfront. Ask to see what they can do to lower your bill. Then agent will give you something small. Ask for more, they will respond with I cannot do that. Then ask to speak with retention to see what other offers they may have access to. Don't be like those guys who call and threaten to cancel. Asking for options to lower your monthly bill gets you much better results.

Update: It seems like a new low offer rolled out within Telus. To match Shaw, retention reps can go as low as $35 / month for your Internet. Have fun!

Fun Updates: I have started to add up savings for the first 12 months of all users who posted their negotiated plans. It's a rough estimate that on July 29, 2016 (today), that there is roughly an accumulative savings of about $10,000, give or take. Once you finalized your negotiations, add your 12 month savings to this total and keep the total going. Let's see how this thread can save RFD'ers money.
1249 replies
Jr. Member
Mar 10, 2012
176 posts
167 upvotes
PEACHLAND
Just to share what I was able to get.

$47/month (12 months, no agreement) for 150mbps down, 30 Mbps up. After running speedtest I was getting 166/33. I agree on the threatening to cancel part. I called and told them I would love to stay with them but the Shaw offer was pretty hard to pass up. Be nice, tell them the facts. The rep had to talk to a manager to see what could be done initially.

Had 2 family members who were only able to get them down to $55/Mo for the same, so definitely ymmv.

EDIT: Also forgot to mention that a friend signed up for the Shaw 150 and was getting as good as I was for speed (between 165-170). Upload wasn't as good but can't recall the numbers.
Deal Addict
Feb 28, 2004
3809 posts
747 upvotes
Vancouver
I wanted get telus to match shaw, but sadly only up to telus50 is available in my building
Newbie
Feb 9, 2015
15 posts
14 upvotes
Vancouver, BC
2003fxdl wrote:
Jul 22nd, 2016 8:42 pm
Just to share what I was able to get.

$47/month (12 months, no agreement) for 150mbps down, 30 Mbps up. After running speedtest I was getting 166/33. I agree on the threatening to cancel part. I called and told them I would love to stay with them but the Shaw offer was pretty hard to pass up. Be nice, tell them the facts. The rep had to talk to a manager to see what could be done initially.

Had 2 family members who were only able to get them down to $55/Mo for the same, so definitely ymmv.

EDIT: Also forgot to mention that a friend signed up for the Shaw 150 and was getting as good as I was for speed (between 165-170). Upload wasn't as good but can't recall the numbers.
This deal is great but after the 12 months it will be back to original price though so i'm assuming after the 12 months you'll downgrade your plan (due to price)?
Deal Addict
User avatar
Dec 1, 2013
3449 posts
1079 upvotes
BC / GVA
emeraldstone wrote:
Jul 22nd, 2016 9:36 pm
This deal is great but after the 12 months it will be back to original price though so i'm assuming after the 12 months you'll downgrade your plan (due to price)?
That's the real benefit of the Shaw 2 year deal unless Shaw comes out with more deals 1 year from now which you can price match. If you want certainty for 2 years, Shaw's the best option. After which you can benefit from the Telus "new customer" discounts as well such as the $300 Visa Gift card..
¯\_(ツ)_/¯

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Sr. Member
Dec 18, 2007
889 posts
172 upvotes
Vancouver, BC
Is there any good deals for new Telus customers? I am only interested in Internet service. Tia!
Member
Nov 18, 2015
428 posts
80 upvotes
iHateShaw wrote:
Jul 22nd, 2016 9:55 pm
op do you work for Telus?
even if he did hes giving great advice
Deal Addict
Jan 18, 2010
4285 posts
1012 upvotes
Canada
karnige wrote:
Jul 22nd, 2016 9:59 pm
even if he did hes giving great advice
agreed, I was just asking
Deal Addict
User avatar
Dec 1, 2013
3449 posts
1079 upvotes
BC / GVA
Telus just lowered their regular internet pricing today by $5 per plan.

Edit: Internet 15 has decreased by $10 in a bundle compared to before.
¯\_(ツ)_/¯

¯\_(-.-)_/¯
[OP]
Deal Addict
Aug 25, 2006
3066 posts
724 upvotes
emeraldstone wrote:
Jul 22nd, 2016 9:36 pm
This deal is great but after the 12 months it will be back to original price though so i'm assuming after the 12 months you'll downgrade your plan (due to price)?
dealseaker101 wrote:
Jul 22nd, 2016 9:49 pm
That's the real benefit of the Shaw 2 year deal unless Shaw comes out with more deals 1 year from now which you can price match. If you want certainty for 2 years, Shaw's the best option. After which you can benefit from the Telus "new customer" discounts as well such as the $300 Visa Gift card..
@emeraldstone and @dealseaker101, that is why I suggested to get a deal that you are happy with and then use the 2 year contract to try and sweeten things up. Then instead of 12 months, you get 24 months of certainty. Not everyone wants to re-negotiate every year, it can be stressful and takes time to investigate options.

Get a great first year, then try and get something for the second year based on the 2nd year pricing of Shaw. Even if the savings is less than the first year (as it will be to match Shaw's current offer), you are locked in for 24 months. Why do you want to do that?

1. Some areas may not have 100 mbps or higher packages.

2. If you do not get a contract, you go back to original pricing at month 13. Say you get Internet 50 from Telus with the great pricing for the 1st 12 months. Then from 13-24 months, you go to $88 / month if you do not have phone or TV with them. If you sign a 2 yr now, you may get some retention or loyalty credits during the 2nd year and bring your bill down say to $83 / month. This is still pretty good and gets you a some sort of a discount for the 2nd year. This is good for those who do not want to negotiate again or have the time to keep looking for deals all the time. Worst case is, you run into a better deal, you cancel at month 13. Your penalty is $10 a month, I think. That is $120 in penalties. You easily saved this in the first year so you are not losing out.

3. Yes, if you have the time and think after a year you will find something better, then don't take the contract. Let's put it this way, if Telus service is good for your new super low lost Internet 50, you are not going to leave unless Shaw has another offer that significantly beats it. It may happen, the chance is yours to take, keep and eye on and maintain. It's a lot of work in my opinion.
AsianXL wrote:
Jul 22nd, 2016 9:51 pm
Is there any good deals for new Telus customers? I am only interested in Internet service. Tia!
Did you read the first post? lol
[OP]
Deal Addict
Aug 25, 2006
3066 posts
724 upvotes
dealseaker101 wrote:
Jul 22nd, 2016 10:25 pm
Telus just lowered their regular internet pricing today by $5 per plan.
That is news. Did they publish it on their website? Would love to see this in writing. Word on the street is, they increased it by $5 this month!
Deal Addict
Jan 18, 2010
4285 posts
1012 upvotes
Canada
dealseaker101 wrote:
Jul 22nd, 2016 10:25 pm
Telus just lowered their regular internet pricing today by $5 per plan.
Yes, looks like they rolled back their $5 increase which started this month
[OP]
Deal Addict
Aug 25, 2006
3066 posts
724 upvotes
iHateShaw wrote:
Jul 22nd, 2016 10:35 pm
Yes, looks like they rolled back their $5 increase which started this month
Yes, I checked their website and it is now $5 less than earlier today. What about those customers who got charged the $5 already?
Sr. Member
Dec 18, 2007
889 posts
172 upvotes
Vancouver, BC
bowmah wrote:
Jul 22nd, 2016 10:34 pm

Did you read the first post? lol
Yeah and it's irrelevant because I am with neither Shaw or Telus right now.
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