Terrible Customer Service at The Bay Scarborough
I was at the Bay yesterday with my girlfriend shopping for a couple things. We were there at about 8:30PM. When 8:50 rolled in, they made an announcement indicating that the store was going to close. We looked at a couple more thing and proceeded to the cash register. We got to the register at 9:05, and the cashier said sorry, we cannot cash you out. ALL the registers are closed. We explained to them we were very upset that we spent 40 minutes in the store getting things to purchase. All she offered was come back tomorrow, and we'll put it on hold.
Such terrible customer service.... Is that even normal? I've never heard of a store close their registers even when customers are still inside. Maybe thats why they went under and got purchase by a US company.