Toronto Area Honda Dealers - experiences wanted
In doing my research over the past few days, I have realized that the most important question is this - will your dealer stand behind you after you purchase the car or not? Look, let's face it, every car sold nowadays is going to have problems on a production run. Parts temporarily outsourced, small changes in line technique, etc can create a situation in which a well designed car gets made less than optimally.
All that matters is whether the dealer is really on your side. And this is where I have been hearing horror stories about Honda dealers. 'That's not covered' (it actually is). 'That's your fault because of the way you drive'. 'You have to pay the labour'. 'It'll be a week and we don't provide a loaner car' (meant to dissuade you)'.
Or else they do some band-aid job and the problem is back in a few weeks.
So... the real question for me is - who's the best Honda dealer in the GTA in terms of standing behind its customers and doing warranty work with no hassles?
Now, I know that guys can tell horror stories about every dealer, but post here and tell me either a great story or a horror story. Maybe we can really come up with a dealer or service manager that takes a different approach. Thanks.