Shopping Discussion

Toys R Us Canada New Return Policy... (Effective August 1st, 2019)...

  • Last Updated:
  • Aug 5th, 2019 11:44 pm
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Toys R Us Canada New Return Policy... (Effective August 1st, 2019)...

Hi there,

Well, Toys R Us has now change their return policy. No longer 45 days anymore...

http://www.toysrus.ca/shop/index.jsp?ca ... -exchanges
Returns and Exchanges Policy (Effective August 1st, 2019)

What is the Toys"R"Us/Babies"R"Us return label?
Returns or Exchanges will be given within 30 days of the purchase date with the original receipt, except as stated below.

RClub Members are eligible for an extended Policy and may Return or Exchange within 90 days of the purchase date with the original receipt and membership card, except as stated below.

For a Return or Exchange, all products must be unused, in original packaging, in resalable condition and with the original receipt.

We do not accept Returns or Exchanges without the original receipt.

No returns or exchanges on Toys R Us Canada or Babies R Us Canada gift cards, other gift cards, game cards or digital downloads.

Baby Products
Return & Exchange Policy applies, except as stated below.

Baby Registrants are eligible for an extended Policy and may Return or Exchange within 90 days from the Registry Event date (not the purchase date) with the original receipt, except where stated below.

For hygienic reasons, maternity undergarments, bras, maternity support belts and breast pumps that have been opened cannot be returned.

Car Seat Return Policy
For a Return or Exchange, the Car Seat must be unused, in original packaging, in resalable condition and with the original receipt. The box must include the Instruction Manual and the Registration Form, uncompleted.

Electronics / Video Games / Drones / DVDs
Return & Exchange Policy applies, except as stated below.

All video games, systems and accessories, cameras, drones and DVDs must be returned in original, factory sealed, unopened package for a Return or Exchange. If defective, opened video games and DVDs may be exchanged for the identical title only.

Seasonal Products
Return & Exchange Policy applies, except as stated below.

Manufacturer defects for swing sets, inflatable bouncers, trampolines and battery-operated vehicles will be handled directly by the Manufacturer.

All returns are subject to Store Management discretion.
Just for your information...

Ju Leon...
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