transfer of LIRA from RBC to another institution - delays
I have a LIRA account with RBC and recently (at the beginning of October), I put in a transfer request. (it was done by CIBC and I didn't go into a RBC branch)
I called RBC and they still don't have record of having received this transfer request. I realize it's their back office in Montreal that handles transfer requests and not the customer department in Toronto.
Is this the norm? I understood transfers take approximately 3-4 weeks. (transfer in cash)
I know the transfer was sent to a PO box address (this is the address on the statement) and the RBC CSR said the transfer request may have been re-directed to a different address. (he gave me a different address which handles the transfers)
In any event, nothing has been done and perhaps the request got lost somewhere? In this case, I'll leave my LIRA account with RBC as we're approaching Christmas and RRSP season.
Any feedback?
I called RBC and they still don't have record of having received this transfer request. I realize it's their back office in Montreal that handles transfer requests and not the customer department in Toronto.
Is this the norm? I understood transfers take approximately 3-4 weeks. (transfer in cash)
I know the transfer was sent to a PO box address (this is the address on the statement) and the RBC CSR said the transfer request may have been re-directed to a different address. (he gave me a different address which handles the transfers)
In any event, nothing has been done and perhaps the request got lost somewhere? In this case, I'll leave my LIRA account with RBC as we're approaching Christmas and RRSP season.
Any feedback?