umidigi smartphone from AliExpress
In February of this year (2020) I purchased an umidigi F1 smartphone from the umidigi official AliExpress store for $201.26 cdn. Rather than ship the phone that I had purchased, instead, they shipped an entirely different phone that is $60 cdn cheaper on the excuse that they didn't have the colour that I had specified. I initiated the dispute process and requested a refund for the difference in price between the two phones. The seller will not cooperate and I'm currently awaiting a response from AliExpress to settle the matter. I just want to let people know how things are done in that part of the world so please be careful. I will give you a follow up as to how AliExpress handles this. If I cannot get a refund, when one is certainly deserved, then, as a precaution, I will cancel my credit card and remove my account from AliExpress. It is better to be safe than sorry.
Note that the seller was the aliexpress official umidigi store
Note that the seller was the aliexpress official umidigi store
Last edited by honestyfirst on Mar 30th, 2020 3:43 pm, edited 1 time in total.