(unknown status) NewEgg [maybe] coming to Canada, your thoughts?

[Bskll]

Good thing about newegg is availibility of stock and nice web design. if they extend that here, they will rock despite not having rock bottom prices.

[Evil Techie]

Bskll is right

what newegg will bring here into canada may not be the best price

but the best uniform quality service possible that so many millions in the US praise for

price is not the biggest factor that draws customers to NewEgg.com

it is the service that will also be brought to Canada and the whole standard will hopefully be risen

that being said, prices at newegg are still competitive even thought they may not always have the lowest around

but if you want all rounded shopping experience, newegg is the name you can count on

[Bskll]

newegg website = drool

newegg customer service = $10 more expensive

newegg having stuff in stock = priceless

[Sgt_Strider]

Unless the market gets so continually saturated with price errosion that companies are forced to reduce quality standards in order to make price reductions.... like exactly what happened with Fuji, and Maxell. Then everyone loses.

But it's really easy to think that continually getting lower prices is only a good thing... but that's because you only look at it from one angle. Ever since I've begun working directly with many of these companies, I've gained a whole new appreciation for paying the WORTH of a product, so as not to lose it.

I've never had as much bad CS coming from a big corporation than from a small computer store. I've had an argument with a noob at Anitec one time over an hard drive issue in which I know he was wrong, but he refused to make an exchange. What I had is probably an isolated incident, but nonetheless, I had more coming from smaller stores. Maybe it's worth it paying more for a little more service and I still do occasionally because I have effectively stopped shopping from Anitec ever since that incident back in February.

[Sgt_Strider]

Bskll is right

what newegg will bring here into canada may not be the best price

but the best uniform quality service possible that so many millions in the US praise for

price is not the biggest factor that draws customers to NewEgg.com

it is the service that will also be brought to Canada and the whole standard will hopefully be risen

that being said, prices at newegg are still competitive even thought they may not always have the lowest around

but if you want all rounded shopping experience, newegg is the name you can count on

The fact is that no store will ever have the lowest possible price for all computer components. When I was down in the U.S and I was doing my shopping for computer equipments, over half of my components were the cheapest at newegg. Of course where newegg was more expensive, I went to ZZF .

[felix]

The fact is that no store will ever have the lowest possible price for all computer components.

Agreed. For my last computer build I had to buy from 5 different stores just because the parts were either too new to be in stock or I found a better price elsewhere (and that's factoring in shipping and taxes).

[gilboman]

Bskll is right

what newegg will bring here into canada may not be the best price

but the best uniform quality service possible that so many millions in the US praise for

price is not the biggest factor that draws customers to NewEgg.com

it is the service that will also be brought to Canada and the whole standard will hopefully be risen

that being said, prices at newegg are still competitive even thought they may not always have the lowest around

but if you want all rounded shopping experience, newegg is the name you can count on

a mail order company like newegg can never match the service of a good local computer store its just reality that can never change, the only thing it can do is compete on price but never service.

e.g. smth wrong with my computer i dont know if its ram, mobo or cpus, i bring it to cty, they test out wats wrong using their parts, tell me whats wrong. all without charge or obligation to buy.

or i buy smth at another store and its doa or not working properly, with newegg i still have to wait for them to send me another one for atleast few days even if they dont require receipt of original before shpping it out.

heck even with canadacomputers, my friend bought sony dvdburner, i told him they suck so he exchanges it a hour later for a pioneer.

newegg can never match this and if it doesnt even offer prices lower by signifigant margin after shipping, there's no point buying from them at all.

only place newegg would do good is remote areas or cities away from the GTA or GVR where there are less computer stores with competitive prices. but most of the market in canada is concentrated in GTA and GVR.

newegg will find canada to be much different than US in terms of the market and will be less successful

[Bskll]

no it won't. go to newegg.com and see for yourself.

[Sgt_Strider]

a mail order company like newegg can never match the service of a good local computer store its just reality that can never change, the only thing it can do is compete on price but never service.

e.g. smth wrong with my computer i dont know if its ram, mobo or cpus, i bring it to cty, they test out wats wrong using their parts, tell me whats wrong. all without charge or obligation to buy.

or i buy smth at another store and its doa or not working properly, with newegg i still have to wait for them to send me another one for atleast few days even if they dont require receipt of original before shpping it out.

heck even with canadacomputers, my friend bought sony dvdburner, i told him they suck so he exchanges it a hour later for a pioneer.

newegg can never match this and if it doesnt even offer prices lower by signifigant margin after shipping, there's no point buying from them at all.

only place newegg would do good is remote areas or cities away from the GTA or GVR where there are less computer stores with competitive prices. but most of the market in canada is concentrated in GTA and GVR.

newegg will find canada to be much different than US in terms of the market and will be less successful

I disagree with you there. I don't find CS to be that good in many of the computer stores in Vancouver. I upgrade EVERY year and I usually have a minor problem in terms of CS with Anitec, NCIX. They're small and I can understand they may be more picky in some areas like RMA. I think Newegg will bring in some fresh air to Canadian computer shoppers. I've had good experience with Newegg and I can only hope they can bring the same experience to Canadian users.

[Evil Techie]

I disagree with you there. I don't find CS to be that good in many of the computer stores in Vancouver. I upgrade EVERY year and I usually have a minor problem in terms of CS with Anitec, NCIX. They're small and I can understand they may be more picky in some areas like RMA. I think Newegg will bring in some fresh air to Canadian computer shoppers. I've had good experience with Newegg and I can only hope they can bring the same experience to Canadian users.

you can count on it
the reason why it has taken so long for newegg to plan for this expansion into canada is because they want to do things the best way they can
never ever sacrafice the quality of the service

[webdoctors]

tell them to open a store in MArkham and hire me and give ma scholarship in skule so i can build better products for newegg which results in less RMA's,

[The Digital Dolphin]

I disagree with you there. I don't find CS to be that good in many of the computer stores in Vancouver. I upgrade EVERY year and I usually have a minor problem in terms of CS with Anitec, NCIX. They're small and I can understand they may be more picky in some areas like RMA. I think Newegg will bring in some fresh air to Canadian computer shoppers. I've had good experience with Newegg and I can only hope they can bring the same experience to Canadian users.

How can you compare Anitec with NCIX? They aren't on the same level at all... not by a long shot! if you want to compare someone to NCIX, it's Memory Express or BCom. I know Anitec, and I know NCIX, and NCIX is 10x bigger. Anitec talks big, but when the going gets tough, they are just another small fry. If you completely ignore the fact that NCIX has 3 locations AND a warehouse, and Anitec only has one location, which doubles as a warehouse (and no proper loading bay!!!!), then at least look at the selection and order volume difference between the two companies.

[gilboman]

I disagree with you there. I don't find CS to be that good in many of the computer stores in Vancouver. I upgrade EVERY year and I usually have a minor problem in terms of CS with Anitec, NCIX. They're small and I can understand they may be more picky in some areas like RMA. I think Newegg will bring in some fresh air to Canadian computer shoppers. I've had good experience with Newegg and I can only hope they can bring the same experience to Canadian users.

i guess you've been unlucky, but how can you expect a mail order company to be responsive to your needs? lag time waiting to initally get product, lag time to ship defective back/get replacement not to mention higher prices as well.

i've had lots of good experiences in GTA with smaller computer stores and yes including canada computers even. bought cpu, went home, didnt bootup, went back two days later got replacment, still didnt boot up went back but they tested it and found it working, turned out my mobo was fried since cpu was working. no hassle at all, just a smile from the guy and told me to buy mobo and cpu at same place to make it easier to fix problems.

cty has been even better and tigerdirect store has been excellent as well.

newegg is nothing more than a mail order store and as such can never ever hope to achieve the customer service attainable from a local store.

[gilboman]

you can count on it
the reason why it has taken so long for newegg to plan for this expansion into canada is because they want to do things the best way they can
never ever sacrafice the quality of the service

unless they can find a way to have comparble prices after shipping and match the quickness of local stores, they are only gonna get b usiness from the rurual locations with no access to cheap PC parts like in GTA and GVR, canada's populaiton is much more concentrated than the US with only a couple of large mearkets which are already saturated with competitively priced computer stores, that can sell/exchange goods instantaneously instead of 3-5business days like newegg. and god forbid you need to exchange/refund products, another 3-5business minimum day wait whereas local store can be done in 1 day with cheaper prices compared to the two weeks with newegg

mail order companies by definition can not be responsive to the customer, its just the business model. but i'm sure a lot of misinformed people who have no access to the plentiful local stores will goto newegg and who dont care about waiting a couple weeks for something they could get cheaper at a local store.

[mempf]

I would without I doubt buy from newegg.ca. I've been watching newegg.com for a few years wishing that they would start shipping to canada. AND NOW THEY WILL!

BTW, Do you know whether they will open by the end of 2005 or will it be sometime in 2006 or beyond.

Thanks Newegg!