Unlocking iPhone 5 From Bell
Hi guys. I purchased a used iPhone 5 from an individual who has it locked to Bell. Called a Bell rep and asked how I can unlock the device. She explain it would cost me $50 and that the owner of the account needs to do it. I told her the owner of the account is nowhere to be found, I just bought the phone and now want to use it on Fido. She said as long as it's not blacklisted, I can get it unlocked, and it doesn't have to be the owner. I gave her the IMEI number, she checked, and it is not blacklisted, she called it a 'negativity list' or something like that. She gives me a number to call that unlocks Bell locked phones. I give it a call and the dude on the line says I got the wrong info from the Bell rep, and that the only person who can unlock it is the account holder. The account holder is my friend so I can always go that route, I just wanted to do it faster. Who is right? Who is wrong? The phone is NOT blacklisted and was never stolen. Can I actually not unlock it on my own?