UPS Brokerage Bill?!?!?

[mjbdc07]

it was a mistake, all is well now thanks everyone.

[iamnotamerican.com]

ok so a couple weeks ago i refused a package because it had a collect on delivery on it. maybe a week later i received the item again no cod this time. i thought great they deceided to waive the fee. Today i recieved a bill from them today for $21.96(payable upon receipt).
It was left at my door, i didn't technically accept it had no contact with the driver just found it when i got home.

i would call them right now but their offices are closed anyone have a similar situation or any advice on how i should proceed

You have accepted the delivery, since you clearly read the contents.

You owe them the money.

How should you proceed? Pay the bill, or dispute the charges and potentially have to pay more fees.

[cheaper_than_cheap]

I would pay the bill, learn the lesson and never use UPS from outside the country again.

[mjbdc07]

that's pretty bs if it had a COD why would they have left it at my door, going to call them later when they open

[Kasakato]

Call UPS and explain the situation. Since you never agreed to pay the brokerage fee (in fact, you reject it by turning it away), you may have a case.

[Jimboski]

What you can do Is possibly contact the sellers and ask If they can cover the brokerage fees for you.. Some companies do this where If you get dinged they'll cover the costs.

[NG]

You have accepted the delivery, since you clearly read the contents.

You owe them the money.

How should you proceed? Pay the bill, or dispute the charges and potentially have to pay more fees.

How'd the OP accept delivery?

He refused it the first time when they told him there was duty.

He came home and found it outside their door. Should he have just left it there for any random person walking by to steal? Then UPS and the seller would have claimed he received the item and he'd be in a bigger pickle.

The UPS driver never should have dropped the package off outside a door where it could be stolen.

The UPS driver never should have released a package that had brokerage fees to be collected.

The UPS driver is now hoping that he won't get in trouble since he didn't follow the rules.

What's next - telling someone who found their UPS TV tossed over their fence like that Youtube video to glue it back together?

And how the HELL might he "potentially have to pay more fees". That's a bullying chill tactic designed to scare the OP into paying with no proof to back it up (prove me wrong, prove me wrong).

[NG]

Call UPS and explain the situation. Since you never agreed to pay the brokerage fee (in fact, you reject it by turning it away), you may have a case.

+1 In no way did he accept delivery. He just brought a package inside so it couldn't be stolen by some passerby.

[mjbdc07]

i'll update you guys after i call ups, thanks for the help

[iamnotamerican.com]

+1 In no way did he accept delivery. He just brought a package inside so it couldn't be stolen by some passerby.

Betcha he didn't phone UPS to ask them to come pick up the package he was refusing.

By taking it inside and opening the shipping document/invoice, he has accepted delivery.

If he was refusing delivery, he should have left the package unopened and called UPS for a refusal pickup.

[zoro69]

was this something you bought? Surely you knew there would be tax to pay

How much was it? considering canadapost would be $8.50 plus tax it isnt that much of a premium. it would be pretty naive to think UPs was going to waive their fee and pay the tax on your item lol

[mjbdc07]

Betcha he didn't phone UPS to ask them to come pick up the package he was refusing.

By taking it inside and opening the shipping document/invoice, he has accepted delivery.

If he was refusing delivery, he should have left the package unopened and called UPS for a refusal pickup.

the only reason i refused the package was because there was a brokerage fee, when i found it at my door i made the mistake of thinking the fee had been waived. how was i to know i would be billed later, usually if there is a COD it wouldn't be left at my front door the driver would have to get payment for the package before releasing the package. but i guess now i know better for next time...

[Wingding]

i thought great they deceided to waive the fee.

UPS deciding to waive a brokerage fee would be something like Canada Revenue deciding to waive charging you any income tax.

[D-Roc]

I had two packages recently delivered by UPS and they were sent from outside of Canada. I was not charged any brokerage fees.

[Coz4k]

I would let them run.

They will give up at some point.