UPS Missing Package where signature was required
just starting school and I ordered a new MacBook. The email confirmation shows the MacBook was to come on Sep 4-5 but I got an email showing it was delivered today at 1. I had an appointment today (drive Ontario after yesterday's hell where their systems were down) but nothing was on my doorsteps when I got back. Also, apple email shows signature required but UPS only shows left at "Rear door".
I am fearful that it might be stolen because I live near a very busy road and on Monday when my Beats headphone (came with the mac as a promo) arrived the guy just left it at the front door. No knock and only noticed when his truck was leaving. I am sh**ting myself now I can't afford to lose this much money. Should I wait until the 4-5 when apple said it would be here and does the longer the time hurt my case? Kinda panicking now this is a lot of my I saved and can't afford to lose nearly 2k. Really regret buying it now.
Getting a replacement was no hassle.
But it got worse... I can't believe it. I tried getting a cheaper version to save an extra buck. Went to the Apple store they said because it was the replacement I would have to return it using UPS and not the Apple Store. After they get the replacement they would give me the refund/store credit. Found out that I am not getting a refund/store credit. Asked ok can I get have my replacement they said NOOO. Can not believe it. So know I am more screwed. They said because the original was deliver and (even thou it was not signed for) I would be getting jack. I asked so why did you sent a replacement. She just said it was their call. Now I have to file a police report to find who stole the package. The worst experience of my life. What worse was I bought some cool mac accessories. Why is this so painful???
Also, can I do a chargeback and get the call recording with the Apple reps?