UPS Outrageous Brokerage fees!!!?
I sold an item on eBay recently and the buyer decided to return it, he uses UPS for the return and labelled the package as a return but today I saw a notification that I need to pay some fees.
I called UPS they said I need to pay the brokerage fees and they are not refundable, they said that I won't be paying any CBSA fees though.
What the hell? I've never paid anything for a return before especially as the seller..
Any help please?