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using your own modem with bell internet

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Deal Addict
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Jun 28, 2012
1191 posts
46 upvotes
NORTH YORK

using your own modem with bell internet

i tried all three of bell's current modem/routers (sagencom connection hub, cellpipe, 2wire) and they all are terrible

is it possible to save the rental fees and buy my own modem-router to use with bell fibe? or is there some kind of security feature to prevent that

im looking to get a cisco/linksys x2000

http://www.canadacomputers.com/product_ ... _id=044323
30 replies
Deal Addict
Jun 8, 2005
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IamToronto wrote:
Nov 5th, 2012 12:38 am
i tried all three of bell's current modem/routers (sagencom connection hub, cellpipe, 2wire) and they all are terrible

is it possible to save the rental fees and buy my own modem-router to use with bell fibe? or is there some kind of security feature to prevent that

im looking to get a cisco/linksys x2000

http://www.canadacomputers.com/product_ ... _id=044323
My understanding is that you can buy your own DSL modem to replace any of their devices, except for the sagecom connection hub. Regarding which 3rd party modem is compatible with which Bell plan, you'll have to call them. I mean, you're going to do that anyways right? You're not going to go out and buy a device without checking with your service provider that they'll accept it, right?
Deal Addict
Sep 10, 2004
2273 posts
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Toronto
Best to my knowledge,
Third party modems/gateways are not supported by Bell.

When asked, their own techs could not provide info. on configuring their own 2Wire gateway devices to act in bridge mode!
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Jul 27, 2002
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Nations Capital
any third party modem will work on Bell as long as your Not on the 25/10 Service. Then you pretty much have to use the Sagemcom or find another compatible VDSL2 modem, which are hard to find and expensive.

The Only problem with this is Bell will not support you if you are using a 3rd party modem. So before calling in for support, re-hook up your Bell modem and you should be fine.
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Deal Addict
Dec 24, 2007
1410 posts
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Toronto
Just out of curiosity.

what is so terrible about the modems ?

Connections issues, slow, not capable of doing what you want ?

Have a 2wire on 16 megs. And it is working great for me.

Cheers!
RFD priceless!
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Jan 12, 2005
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Scarborough
For Bell, You can't waive the rental fee even if you use your own modem.
[OP]
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Jun 28, 2012
1191 posts
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NORTH YORK
GateGuardian wrote:
Nov 5th, 2012 10:21 am
For Bell, You can't waive the rental fee even if you use your own modem.
huh? i havent paid a rental fee in years LOL

when they send me replacements, they dont even ask for the old ones back. i have three 2wires, one cellpipe, and two sagemcoms sitting around.
the sagemcoms are pretty good, and they support VDSL which i'll need as im upgrading to one of the 10mbps upload plans. i just dont trust bell home networking. i guess ill just buy a wifi router and use the sagemcom in bridge mode. its so big and if im only using it for its modem features id rather have something much smaller.

oh well. thanks for the replies, RFD
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Jun 8, 2005
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IamToronto wrote:
Nov 5th, 2012 12:25 pm
huh? i havent paid a rental fee in years LOL

when they send me replacements, they dont even ask for the old ones back. i have three 2wires, one cellpipe, and two sagemcoms sitting around.
the sagemcoms are pretty good, and they support VDSL which i'll need as im upgrading to one of the 10mbps upload plans. i just dont trust bell home networking. i guess ill just buy a wifi router and use the sagemcom in bridge mode. its so big and if im only using it for its modem features id rather have something much smaller.

oh well. thanks for the replies, RFD
FYI the sagecom can only be put into bridgemode by bell techs. End users are locked out of bridge settings.
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Oct 15, 2005
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only ADSL1 and ADSL2+ modems bought in store will work.
VDSL2 aka any bell fibe package with upload higher then 1 meg MUST use bell supplied hardware.
bell uses a non standard VDSL2 deployment with vlans and profile that only a few hardware vendors are currently supporting.
the only way around this is to use your own router in conjunction with the sagencom or cellpipe if you want higher upload speeds on bell fibe and better routing.
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Oct 15, 2005
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FALSE.

to put the bell modem in bridge mode.
hit the factory reset button at the bottom.
this will clear the username and password fields in the modem for internet and tv and replace it with the default bell tech admin credentials.
wait until the modem reboots and you have 2 solid blue lights on sync and internet.
then plug in your own router which you should have already have put your bell pppoe credentials... into ANY sagencom LAN port and have your router set to autodial.
wait for your router to establish the connection and voila you have net.
then you want to press and hold the wifi button on your sagencom for a few seconds to turn off the wifi antenna.
done.

setup has to be done this way because bell assumed at the time all internet subs for vdsl2 would be bundling with iptv.
iptv needs a 0.36 aka 0 / 36 vpi/vci aka /36 vlan. while internet uses 0.35 aka 0 / 35 aka /35 vlan.
point is the sagencom still needs to make that /36 vlan connection to the stinger or there will be no sync.
with or without an iptv sub this is a requirement of the 733x vdsl2 xslam.
we can dial pppoe with any hardware in bridge but we cannot do the same for the iptv /36 since we do not have the hardware to do this over bridge.
also the /36 side uses mac address white listing. this is to control what iptv boxes and gateways are allowed on the network. good luck trying to get around that.
0xffff wrote:
Nov 5th, 2012 12:44 pm
FYI the sagecom can only be put into bridgemode by bell techs. End users are locked out of bridge settings.
[OP]
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Jun 28, 2012
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xalex0 wrote:
Nov 5th, 2012 12:42 pm
The OP indicates otherwise.
lol yea.. i just added that there, i havent been charged since i switched to a fibe plan

a technician came today (simply to replace my broken sagemcom with a newer one.. yea.. cuz its so hard for them to just ship it) and the guy told me i can keep the old broken sagemcom modem.
now if i switch to teksavvy or something, ill send bell the broken one when they ask for it and ill keep the working one for teksavvy :D (if its supported)
0xffff wrote:
Nov 5th, 2012 12:44 pm
FYI the sagecom can only be put into bridgemode by bell techs. End users are locked out of bridge settings.
they told me i have to plug in my router and hit restart on the modem to get it into bridge mode
infamouskid wrote:
Nov 5th, 2012 12:48 pm
FALSE.

to put the bell modem in bridge mode.
hit the factory reset button at the bottom.
this will clear the username and password fields in the modem for internet and tv and replace it with the default bell tech admin credentials.
wait until the modem reboots and you have 2 solid blue lights on sync and internet.
then plug in your own router which you should have already have put your bell pppoe credentials... into ANY sagencom LAN port and have your router set to autodial.
wait for your router to establish the connection and voila you have net.
then you want to press and hold the wifi button on your sagencom for a few seconds to turn off the wifi antenna.
done.
yea, that.
Newbie
Oct 24, 2013
1 posts
Toronto, ON
I think I can answer of Why they want a VDSL2 modem to replace Bell. On the Bell modem, you cannot set the port forwarding regardless. I have tried and Bell folks tells me that they do not have support for that but they direct me to a page that shows how to do it but I already did tried their way and it still don't work.

I think this feature is actually disabled internally and no end user can change the settings.

If there's a way, then please tell me.

Model #: SagemCom 2864
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Jan 27, 2014
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Oakville, ON
WildFire2000 wrote:
Mar 27th, 2014 3:18 pm
I think I can answer of Why they want a VDSL2 modem to replace Bell. On the Bell modem, you cannot set the port forwarding regardless. I have tried and Bell folks tells me that they do not have support for that but they direct me to a page that shows how to do it but I already did tried their way and it still don't work.

I think this feature is actually disabled internally and no end user can change the settings.

If there's a way, then please tell me.

Model #: SagemCom 2864
I have not found a way to successfully port forward with any bell modems, which was a problem for me since I play video games, and my Nat type was always moderate, which sucked. Is it still true that you cannot use your own modem with Bell's 25/10 plan? I recently signed up for Contact.net 25/10 plan, but I am not getting the promised speeds, so I might just keep bell. I would like to keep the modem that I was using with Contact.net since I have successfully port forwarded on it, without any troubles. If anyone has any experience or any advice at all, please feel free to let me know!
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