Virgin Mobile - Ask me anything! [Smartphone Plan Changes|BYOP Supertab]

[XxXSnake23XxX]

I member came by the booth today and asked for the RFD guy so i decided to just start a thread and answer all the questions i can to the best of my ability.

ASK AWAY!

Looking for 1,2,3 phones? Want to set up your family?
PM me and i can definitely see what I can do to hook up my RFD family

I work @ Square One LOWER LEVEL

Feel free to drop by if you have any questions OR PM me

Current Deals
-BYOP Supertab (10% of what you spend goes into a credit bank)
-First month on the house (Talk & Text)
-If activating a mybuddies60 or 65 add VM and CID for $5
-6PM Promo on Smartphone plans

Info on Plan Changes:
http://mobilesyrup.com/2012/05/07/vi...-plan-may-9th/

[EvW44BB]

im thinking of applying at virgin mobile...

tell me how it is there,
benefits, etc.

thx

[DeeDub]

does virgin offer mms? the website always says text in the plans, so i dunno if they are covered or not.

[XxXSnake23XxX]

im thinking of applying at virgin mobile...

tell me how it is there,
benefits, etc.
thx

working for virgin is alright, its pretty easy tbh.
we don’t have that many plans so it is quite easy to find the right plan for the right person.

You get paid base hourly with commission.
If you can get yourself into a teir A store, you can make some serious money.

Benefits…. Ahh u get 35% off all bell services. And you will get a free cell phone line for the duration of your involvement into the company

does virgin offer mms? the website always says text in the plans, so i dunno if they are covered or not.

MMS is covered with all post paid plans (assuming you get the texting option and not the VM/ID option)

[showmeadeal]

Will Virgin offer Canada wide long distance plans like Koodo?

[hyeforgot]

I was looking on the website and the cheapest smartphone plan they had if I wanted a Samsung Galaxy SII was the 40$ plan (150 minutes + 6 pm early + 100 mb + choice of voicemail 10 or unlimited text). It was there this morning but I check back and it's gone. Is virgins rolling out new plans or what?

[sharkhark]

I member came by the booth today and asked for the RFD guy so i decided to just start a thread and answer all the questions i can to the best of my ability.

ASK AWAY!

how bout answering the pm i sent you a week ago...i know you read it...but no reply? not sure why...i was polite.......

[XxXSnake23XxX]

Will Virgin offer Canada wide long distance plans like Koodo?

i thought it we were going to match it a back to school but nothing suggests that we are going to in the future.

I was looking on the website and the cheapest smartphone plan they had if I wanted a Samsung Galaxy SII was the 40$ plan (150 minutes + 6 pm early + 100 mb + choice of voicemail 10 or unlimited text). It was there this morning but I check back and it's gone. Is virgins rolling out new plans or what?

not to my knowledge, the android 40 was still the in system toady, we recently revamped the website, so maybe its a glitch.

how bout answering the pm i sent you a week ago...i know you read it...but no reply? not sure why...i was polite.......

sorry... repost it

[EvW44BB]

Do the stores/kiosks accept resumes in-store?

I applied online, but Im thinking it can reinforce my application if I did both.

And what kinda phone do you get?

thanks

[sharkhark]

sorry... repost it

ok, my question was.
Aug 19th, 2011 04:42 PM
sharkhark
sharkhark is online now
Newbie
hi just one last question if you get a chance. i called earlier this week and only option was customer care and they when informed i was
considering returning my new purchase basically just said "no problem, you are within your 14 days and just return it. no effort"
so that was a waste .

so i tried again today and the girl said that she would need me to talk to customer care retention, i said i was fine to talk to them
and then a short hold later the girl came back and simply said "oh, ok, never mind, i spoke to them and they simply said return it". WHAT??

my goal was to try and get free caller id do i just keep trying, is that how it works? cuz so far it appears they have no desire whatsoever
to even try and keep me from returning my phone or leaving. i must say they are polite and hassle free but you know i dont really want
to return, just want caller id.
do they record notes? maybe it showed i already called once and now twice, or is that unlikely and just keep trying?
On a last note, the rep @ costco had no units and signed me up on a sat and got me GS2 next day, so i only have to tomorrow.
I noticed using phone for first time it is not connecting via usb and am worried i got a lemon. Help online has not fixed yet. worried as i am running out of time
to return it.
would appreciate your advice.
craig from halifax. cheers.

[XxXSnake23XxX]

Do the stores/kiosks accept resumes in-store?

I applied online, but Im thinking it can reinforce my application if I did both.

And what kinda phone do you get?

thanks

They say do both, if they are really looking for people they will take the physically paper applications before the online ones

You get a SIM card, and unlimited everything SIM card. The phone, you have to buy outright or bring your own unlocked phone to the company. The phone itself can’t be physically branded.

ok, my question was.
Aug 19th, 2011 04:42 PM
sharkhark
sharkhark is online now
Newbie
do they record notes? maybe it showed i already called once and now twice, or is that unlikely and just keep trying?
On a last note, the rep @ costco had no units and signed me up on a sat and got me GS2 next day, so i only have to tomorrow.
I noticed using phone for first time it is not connecting via usb and am worried i got a lemon. Help online has not fixed yet. worried as i am running out of time
to return it.
would appreciate your advice.
craig from halifax. cheers.

they only recroded notes that effect your plan ie. Free VM/ID and such that. They don’t record the amount of times you call.
I am not here to coach people on what to say to customer service, clearly other people have got it so it might just be bad luck that you are having.

IF you didn’t port in a number, then I would suggest going back to Costco, returning the phone completely and resigning up on a new number to re-engage the 14 days.

IF you ported the number… well then you are sadly SOL, and should of waited until you got your VM/ID for free before porting in

[Orthonos]

Hi,

MY wife is looking for a new plan and we had felt we were going to go with Virgin's 40$ plan. We had been looking in July despite our current contract not expiring until the beginning of Sept, but when we looked last night the plan seems to have changed a bit (or we remember wrong - we thought there was text and VM/CID). My main issue however, is that when I click more details on the website it doesn't tell us anything about the plan, just generic info. Could you tell me how things not mentioned in the plan are handled? For instance, say we chose VM/CID, what is the basic text set-up? Obviously not unlimited, but are there a certain number per month, or are you stuck paying for every single text? OR perhaps if you can just tell me where I could find it on the new website, as I couldn't locate this type of information. Thanks much.

Cheers

[XxXSnake23XxX]

Hi,

MY wife is looking for a new plan and we had felt we were going to go with Virgin's 40$ plan. We had been looking in July despite our current contract not expiring until the beginning of Sept, but when we looked last night the plan seems to have changed a bit (or we remember wrong - we thought there was text and VM/CID). My main issue however, is that when I click more details on the website it doesn't tell us anything about the plan, just generic info. Could you tell me how things not mentioned in the plan are handled? For instance, say we chose VM/CID, what is the basic text set-up? Obviously not unlimited, but are there a certain number per month, or are you stuck paying for every single text? OR perhaps if you can just tell me where I could find it on the new website, as I couldn't locate this type of information. Thanks much.

Cheers

the $40
includes

150min
5pm-7am
100mb of data
unlimited text OR VM/ID

if you chose the VM/ID option it will be 15c/ text sent

its either you do the unlimited or none at all!

[sharkhark]

i didnt know porting affected things. i tried twice before i finally a few days ago ported. I wish i had realized that made a diff.
But i am now more concerned that i cannot connect the phone to usb and its acting a bit squirrely during emailing typing.
hmm........i will try and figure out what to do.
thx anyhow. i might call them tomorrow and explain the issues to see if they extend or simply want me to return it.

[EvW44BB]

dumb question: should I even bother applying at the store/kiosk, if I there arent even openings on the website?

thx