The bell guy did install the splitter...Master2312 wrote: ↑Mar 13th, 2017 5:52 pmI had similar issue where speeds used to drop to under 5mbps between 7pm and 10pm. I called virgin and they sent in a technician. The guy found that splitter (he told me some name, I dont recollect) which splits the phone signal and internal signal was missing; this should have been installed by the guy who came to setup my internet. He put that thing, and since then I have not observed any speed drops. If anybody faces speed drops, worth getting it checked...atleast it looks to have fixed the issue I had and internet has since been rock solid at around 25mbps all the time.
Anyway, I guess this is what we get for 50$ a month .