Virgin Mobile Smartcare Premium
Hi RFD!
I need your advice with Virgin Mobile smartcare,
So my girlfriend's S4 have been having a hardware problem, and it seemed to be out of our power to fix it, so we were planning to use the Smartcare to to get the phone replaced, but Virgin is advising that we need to pay 150 for a replacement.
We were shocked because the charge of 150 is when you do not have a phone to send back such as stolen phone or completely damaged phone, and it didnt sound right for us.
Have any of you guys had a similar issues that you made advise better solution for us?
Thank you.
I need your advice with Virgin Mobile smartcare,
So my girlfriend's S4 have been having a hardware problem, and it seemed to be out of our power to fix it, so we were planning to use the Smartcare to to get the phone replaced, but Virgin is advising that we need to pay 150 for a replacement.
We were shocked because the charge of 150 is when you do not have a phone to send back such as stolen phone or completely damaged phone, and it didnt sound right for us.
Have any of you guys had a similar issues that you made advise better solution for us?
Thank you.