Wanna file a complain to McDonald's?
But then I see the cash register said change: 16.38 I thought maybe she just punched in 20 (which sometimes they do). But when I started seeing her counting me 3 pannies, I know this is wrong. I told her I gave her 20 dollar and 2 pennies. and she said no I didn't. I was surprised by her short term memory! I gave her the $20 bill and put 2 pennies on top of it. How could she said no! Meanwhile people around me give me a weird look and she make it sounds like I am trying to rip her off for just 2 pennies! Holy smoke! Then the team leader passed by and he opened up the drawer and gave me 2 cents back.
But then, the damage has done. I was in a good mood before I go in. So when I get home, and want to see if there is atleast a way I can send a e-mail to the head office to provide them some feedback. Afterall I don't really mean to get her into touble, people make mistake sometimes, esp during busy lunch hour. And all I found is this
So, I decided to give Customer Relationship a call. And none of the options via voice prompt really fits what I wanted to talk about. So I waited and pressed '0'. I asked the girl if I wanted to provide feedback, if she is the right person to speak to, and she said yes. So I told her my story. At the end she said she will send a report to the store owner. I said I didn't mean to get anyone into trouble, but she said she has to submit the report. (no wonder I hear she type while I am talking)
For me is this is just 2 cents (in fact technically speaking they gave me back on the spot afterwards) But I know some of you may get upset by McDonald's some other ways, and if you wanted to complains, this is the # to call (during office hour)
Toronto: (416) 446-3932
Vancouver: (604) 293-4834
Montreal: (514) 421-4881