Warning for Auto-renew CAA Members
This happened to me. I went online to cancel my auto-renew in plenty of time for them to process it. They even called me 2 wks before my membership renewal date to say if I wanted to continue CAA benefits, I had to phone them back to renew. I no longer need their service so thought that if I let my membership renewal date come and go, my membership would just lapse. There are many examples of this, like Costco membership: if you do not pay for the next year's membership fee, you are no longer a member.
With CAA, they just go back to the credit card number (which by cancelling my auto-renew meant they were no longer authorized to use it) and processed the next year's payment. My cc was due so I scanned the charges when I spotted erroneous $129.95 CAA fee. When I phoned CAA to ask for a refund for this oversight, they acknowledged and have record that I cancelled my auto-renew but their position was I did not cancel my membership. Obviously, I think this is ludicrous, and of course I did not use any CAA benefits since. Good thing I used my Cap 1 mc for the renewal - I had to phone them for a chargeback.
I was very disappointed with CAA's position on this because I generally regard them as having a good reputation. Glad that my fee-free Home Trust cc covers roadside service so I can avoid CAA forever.
Just want to give a heads-up for other RFDers so they can save spending 45mins on the phone disputing it.