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Weiser lock Smart Key unlearning themselves?

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  • Jul 1st, 2012 4:16 pm
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Jr. Member
Mar 10, 2005
175 posts
2 upvotes
Vancouver

Weiser lock Smart Key unlearning themselves?

Hi. I recently purchased 4 sets of Weiser Smart Keys deadbolts for the house and decided to make the front and back doors the same for convenience. It worked great, for 1 day. The last time we used it to open the door, it unlocked, but won't work anymore, as if it was a different key. The original key didn't work either. It seems that it totally unlearned everything.

Since it only a day old, going to return it, but concerned with the other on the house. Any had any problems with these locks?
Thanks
65 replies
Deal Expert
User avatar
Aug 9, 2004
21622 posts
257 upvotes
Mississauga
No problems here, months later...love them. So much better design than Schlage.
Thanks for the memories, RFD.
Good-bye.
Deal Fanatic
Mar 21, 2002
5720 posts
508 upvotes
Wow! Never knew this existed.
[OP]
Jr. Member
Mar 10, 2005
175 posts
2 upvotes
Vancouver
stealth wrote:
Oct 25th, 2009 12:20 am
No problems here, months later...love them. So much better design than Schlage.
I should have asked, but did you re-key them and still working fine?
Thanks
Deal Guru
User avatar
Mar 25, 2003
10156 posts
1106 upvotes
Markham
JasonSolaris wrote:
Oct 25th, 2009 1:32 am
I should have asked, but did you re-key them and still working fine?
Thanks

I have them
I re-key them and it been 2 years and no problem @ all (knock on wood)
Deal Expert
User avatar
Aug 9, 2004
21622 posts
257 upvotes
Mississauga
JasonSolaris wrote:
Oct 25th, 2009 1:32 am
I should have asked, but did you re-key them and still working fine?
Thanks
Yup, I use them at a rental property where I occasionally have to change the keys. Its great! To do the same thing with the schlage, the lock has to be removed and brought into a store like HD and an associate does it.

Re-read the instructions carefully and try it again.
Thanks for the memories, RFD.
Good-bye.
Deal Addict
Nov 18, 2005
4036 posts
597 upvotes
Kitchener
you should give Weiser customer service a call, they are pretty good and will be able to help you
Deal Addict
Dec 15, 2005
2558 posts
17 upvotes
I bought a set of these but haven't installed them yet.

Just wondering, when you rekey, what do you use for new keys?
i.e. do you use a key you had lying around the house or do you somehow get a random key generated at a keymaker?
My Heatware
Location: Toronto
Member
May 17, 2006
453 posts
24 upvotes
I've had 5 of them for about a year, and not a problem. As others have stated, I'd go through the re-keying process again on that one lock and see if it solves the problem.
Deal Expert
User avatar
Aug 9, 2004
21622 posts
257 upvotes
Mississauga
Majoram wrote:
Oct 26th, 2009 11:18 am
I bought a set of these but haven't installed them yet.

Just wondering, when you rekey, what do you use for new keys?
i.e. do you use a key you had lying around the house or do you somehow get a random key generated at a keymaker?
You can try old keys, I did.
Thanks for the memories, RFD.
Good-bye.
Newbie
Jul 17, 2006
87 posts
2 upvotes
Toronto
Hi. Just heard about these locks. Is it possible for someone to re-key your lock if they have their own Smartkey tool?
Deal Addict
User avatar
May 24, 2008
2631 posts
546 upvotes
Toronto
DTOM wrote:
Oct 27th, 2009 9:54 am
Hi. Just heard about these locks. Is it possible for someone to re-key your lock if they have their own Smartkey tool?
No, because you need the original key to make the tool work.
Deal Guru
Oct 6, 2005
14651 posts
1456 upvotes
DTOM wrote:
Oct 27th, 2009 9:54 am
Hi. Just heard about these locks. Is it possible for someone to re-key your lock if they have their own Smartkey tool?
There was a thread about this on a lock picking forum.

However, it took the lock picker 20 minutes to pick the lock.
Deal Addict
Dec 15, 2005
2558 posts
17 upvotes
stealth wrote:
Oct 26th, 2009 1:21 pm
You can try old keys, I did.
Problem is that I don't have any old keys around.
This is my first home. So any keys I had before were for rentals and I returned those.

Anyone know if a key place would make a random key?
My Heatware
Location: Toronto
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